Night Auditor at Palmilla Beach and Golf Resort

About the Company
We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

About This Job

Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. The Night Auditor will be responsible for verifying, posting and correcting all revenue from the property as well as checking in guests as necessary during the night shift with the highest level of customer service. This position works overnights and must be available on the weekends. 

Compensation

• $16 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below.

Essential Job Functions

• Greet and register guests
• Assign rooms and issue room keys
• Check out departing guests efficiently and politely and explain charges if necessary
• Handle cash transactions and post guest room charges
• Answer all incoming telephone calls and take messages as needed
• Confirm room reservations
• Print and distribute all necessary reports to various departments
• Handle nightly closing and balancing of all shift reports and daily posting transactions
• Verify daily arrivals with registration cards, vouchers and/or itinerary, category, rates, dates, etc.
• Prepare next day's arrivals
• Prepare and distribute Daily Summary Report
• Effectively and professionally address guest issues and complaints.
• Perform other duties as assigned.

Skills + Qualifications

• Must be detail oriented and able to work independently
• Ability to read and comprehend routine instructions, short correspondence and memos
• Ability to give high priority to customer service
• Must be able to solve problems with a minimum of supervision
• Ability to stay alert and productive during overnight shifts

Workplace Environment + Physical Requirements

• Availability to work Sunday through Saturday, early mornings and evenings as needed
• Ability to use hands to finger, handle or feel, and reach with hands and arms
• Ability to stand, sit, and walk for an extended period of time
• Reach overhead and below the waist
• Regularly push, pull, and lift up to 25 pounds
• Occasionally lift or move up to 50 pounds
• Bend, stoop, squat, kneel, and twist

Benefits + Perks

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Please visit our careers page to review our full benefits offerings

Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.