Current opportunities at Vacasa, a Casago Company

About This Job You'll professionally clean and maintain a portfolio of vacation rental properties, performing thorough cleaning including sweeping, vacuuming, mopping, dusting, and moving furniture to ensure every surface sparkles. Your role involves creating welcoming environments by handling laundry, restocking amenities, maintaining hot tubs (training provided), and identifying any maintenance needs or damages. This position is perfect for someone who takes pride in attention to detail and wants to directly impact guests' vacation experiences by delivering pristine, comfortable homes. Compensation $24 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below Essential Job Functions Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards. Sweeping, vacuuming, mopping, dusting, and washing all surfaces.  Move all reasonably portable furniture in rooms to clean under and behind. Assist with laundry and linen as needed. Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for. Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary. Collect and remove trash and debris.  Meet and maintain required Housekeeping metrics. Attend all mandatory individual and team meetings. Replenish consumable items such as soaps and paper products. Maintain hot tubs as needed; no experience necessary - we offer on-site training. Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. Prior housekeeping experience is a bonus but not required - we can train! Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Regular travel within the locally assigned market and / or region market dependent.  Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings

About This Job The Front Desk Services Manager leads the daily operations of the Front Desk team. This role is responsible for leading a team of managers and specialists while also contributing to guest and owner experience, team support, and local office operations. This individual is empowered to make key decisions, coach team members, and collaborate cross-functionally to enhance service delivery. Compensation $65000 - $75000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. Essential Job Functions Responsible for leading and developing a team of Front Desk Specialists and Assistant Manager through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals. Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes. Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.  Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations.  Serve as a key point of contact for guests, owners, and vendors at a local office, proactively managing and resolving inquiries to ensure exceptional experiences. Answer incoming phone calls and emails related to reservations, service requests, and local property concerns. Conduct outbound calls for issue resolution, guest follow-up, and operational coordination. Maintain strong relationships and open communication across internal departments to resolve requests efficiently. Monitor and track team and individual performance metrics. Support coordination of local unit availability for vendors, realtors, and scheduled visits. Assist with task assignments such as maintenance and housekeeping tickets, ensuring timely follow-up and completion. Identify potential leads for Business Development and route them appropriately. Maintain service levels and floor coverage during peak periods or when the Manager is unavailable. Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. 2 - 3 years of experience in customer service or administrative support, preferably in hospitality, property management, or a service-driven industry.  Prior experience in supervisory or management level position in a similar industry. Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. Comfortable using technology solutions (e.g., G Suite, ticketing platforms, phone/chat tools). Solid organizational skills, time management, and attention to detail. This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of twenty-five (25) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Flex Time Off Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings

About This Job The Lead Linen Specialist is responsible for supporting the department management team in the overall daily operations and workflow of the Laundry and Linen program. Includes supervision of team members, professional washing and drying of all items and assisting in the upkeep of facilities and equipment. Compensation $18 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. Essential Job Functions Work with the management team to oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes. Support in the supervision, guidance, coaching and support of Linen Specialists.  Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.  Ensure cleanliness of the laundry facility.  Receive deliveries and ensure accuracy of orders. Operate commercial washers and dryers in a laundry facility or on-site, professionally wash and dry laundry items, such as linen, terry, blankets, bedspreads, etc. Sort, fold, label, and organize company issued laundry items. Ensure supplies are prepared in a timely manner for pick-up. Responsible for picking up and dropping off supplies (as-needed basis). Properly utilize the necessary tools, chemicals, and products to clean to company standards. Observe and report any damage or potential hazards.   Establish and maintain open, collaborative relationships with team members and management team. Attend all mandatory individual and team meetings. Assist your colleagues and management team when necessary. Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. 1 - 2 years experience in laundry and linen services is ideal, but similar experience is taken into consideration.  Prior experience in supervisory or management level position in a similar industry. Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Regular travel within the locally assigned market and / or region. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings