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Business Operations Intern (Fannie Mae Future Housing Leaders Program)

New York, New York, United States

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Business Operations at Valon

The Business Operations team streamlines the day-to-day management and strategic planning of the business, operations, and finances. They work closely with cross-functional teams like the Product, Engineering, and Servicing teams to drive efficiency and scale the business. As a member of this team, you will use your analytical skills to drive operational excellence across the business and fulfill Valon’s mission of creating a great user experience for homeowners.

About the Role

We’re seeking an intern interested in pursuing a career in the housing industry to join the Business Operations team for a 10-week summer internship. This individual will work closely with Business Operations, Product, Engineering, and Analytics teams to develop domain expertise and operational processes to scale Valon’s Escrow vertical. The ideal candidate will develop and use their skills to gather business requirements for self-directed projects and develop and implement new processes.

Responsibilities

  • Create intuitive, efficient operational processes for the Escrow operations team.
  • Identify the impetus behind Escrow-related corporate advances and cut costs for the business accordingly.
  • Collaborate with the Escrow Business Operations team and execute on mission-critical projects.

Ideal Background

  • Previous experience with data analytics platforms (e.g. Hex, Tableau).
  • Previous experience with SQL.
  • Previous experience with Microsoft Excel or Google Sheets.
  • Long-standing or burgeoning interest in startup companies, financial technology, and/or the housing industry.
  • Ability to push through uncertainty to identify and implement solutions.
  • Strong written and oral communication skills.
  • Strong quantitative and qualitative reasoning skills.
  • Attention to detail.

Minimum Qualifications

  • Previous internship experience at a startup or financial institution.
  • Pursuing a bachelor's degree in a related field with an expected graduation date of or prior to 2027.
  • Cumulative GPA of 3.0 or above.

Location

  • Hybrid

Benefits

  • Compensation: $10K for the 10-week internship.
This Base Compensation pay range applies to our New York City located staff and may differ according to location. 

New York Base Compensation Pay Range

$10,000 - $10,000 USD

Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
 
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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