Investor Accounting Analyst

About the Company

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Investor Reporting at Valon 

The Investor Accounting team is responsible for investor and loan focused accounting activities such as disbursing and remitting funds, reconciling custodial and clearing accounts, management of banking relationships and accounts, and provides the required documentation and reporting of financial activity. The Valon Investor Accounting Team is a team of experienced mortgage professionals that are creating elevated processes and controls in order to provide accurate and timely reporting in compliance with investor guidelines. We strive for a dynamic culture and experience for clients and investors as it relates to mortgage accounting.

About the Role 

We are seeking a detail-oriented Investor Accounting Analyst to join our dynamic team. This role is pivotal in ensuring accurate and timely reporting, remitting, and reconciliation for Freddie Mac, Fannie Mae, and Ginnie Mae portfolios. The ideal candidate has a proven track record in investor accounting within the mortgage servicing industry and thrives in a fast-paced environment.

Responsibilities

• Prepare and submit accurate monthly and daily reporting to investors, including Freddie Mac, Fannie Mae, and Ginnie Mae.
• Demonstrate a basic understanding of mortgage servicing and servicer level responsibilities on behalf of Mortgage Service Rights (MSR) Owners.
• Complete Root Cause Identification, Resolution, and Remediation of custodial account variances.
• Perform reconciliations of investor accounts, identifying and resolving discrepancies promptly.
• Prepare monthly post reconciliation analyses to identify trends.
• Review and prepare client billing related items.
• Ensure compliance with investor guidelines and regulatory requirements.
• Assist in cash management processes, including remittance and reconciliation..
• Collaborate with internal teams to streamline processes and improve operational efficiency.
• Provide user feedback to product and engineering teams
• Participate in audits and provide required documentation to internal and external stakeholders.
• Maintain up-to-date knowledge of investor guidelines and mortgage servicing practices.

Ideal Background

• 3+ years of experience in investor accounting and/or MSR billing within the mortgage servicing industry.
• Hands-on experience with Freddie Mac, Fannie Mae, and Ginnie Mae loan portfolios.
• Proficiency in using investor reporting platforms and mortgage servicing systems.
• Strong analytical and problem-solving skills with attention to detail.
• Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, formulas).
• Excellent verbal and written communication skills.
• Ability to prioritize tasks, meet deadlines, and work collaboratively across teams.

Minimum Qualifications

• Excellent critical thinking and problem-solving skills
• Excellent collaboration and communication skills
• Finance or accounting degree or 2-3 years of experience in an accounting or finance role
• Must be available to collaborate and communicate in held in-person and virtual meetings
• Minimum education requirement: High school diploma or GED equivalent required

Benefits

• Compensation: Competitive salary of $59,500-$80,500 and 401k plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: flexible paid time off and sick days and 11 company holidays 
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition