Deployment Strategist

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Business Operations at Valon

The Business Operations team owns the strategic planning of the business, operations, and finances. They work closely with cross-functional teams like the Product, Engineering, and Servicing teams to drive efficiency, scale the business, and ensure the business is heading in the right direction. As a member of this team, you will use your analytical skills to drive operational excellence across the business and fulfill Valon’s mission of creating a great user experience for homeowners.

Since 2019, Valon has built a robust, modern servicing platform that delivers superior operational efficiency for mortgage servicers in an industry that has seen little disruption in nearly three decades. With the advancement of LLMs, there is tremendous opportunity to achieve even greater efficiencies for our software customers by building AI agents to own work that has historically been completed by human operators. We need high-agency, technically skilled individuals to join us in building, deploying, and driving adoption of these cutting-edge, AI solutions.

About the Role

As a Deployment Strategist, you’ll be on the frontlines of implementing Valon’s AI-powered solutions for enterprise clients. You will bridge technical execution and strategic implementation, working directly with customers to develop custom workflows and integrations that drive real business impact. This role is perfect for those who thrive in fast-paced, ambiguous environments and have a deep passion for AI and technology-driven problem-solving.

Responsibilities

• End-to-End AI Deployment – Design, implement, and scale AI solutions for enterprise clients, ensuring a seamless client experience.
• Technical Execution – Use Python and SQL to develop, customize, and troubleshoot AI workflows, data pipelines, and automation scripts.
• Client Engagement – Work closely with clients to understand pain points, tailor solutions, and drive AI adoption. Travel to client sites as needed.
• Cross-Team Collaboration – Partner with product and engineering teams to translate customer needs into scalable software solutions and inform product roadmap decisions.
• Strategic Problem Solving – Tackle complex operational challenges with a bias for action, ensuring our deployments deliver measurable results.
• Ownership & Autonomy – Take full responsibility for the success of deployments, from early discussions to long-term client satisfaction and expansion.

Ideal Background

• 3+ years of experience in roles like deployment strategy, forward deployed engineering, data science, product management, consulting, or business operations.
• Experience deploying AI-powered solutions and working with applied AI in a business setting.
• Comfortable working in fast-paced startup environments or high-growth technology companies.
• Experience integrating software into enterprise workflows via APIs, data pipelines, or automation.
• Willingness to travel (approx. 25–50% based on project needs).

Who You Are

• High-Agency Problem Solver – You take initiative, thrive in ambiguity, and proactively tackle challenges without waiting for direction.
• Technical & Analytical – You have strong experience with Python and SQL, and an ability to work with AI-powered systems and data workflows.
• Customer-Centric & Adaptable – You can navigate complex client environments, quickly understand workflows, and drive meaningful change.
• Strong Communicator – You can clearly convey technical concepts to both engineering teams and non-technical stakeholders.
• Entrepreneurial Mindset – You think like an owner and are comfortable wearing multiple hats to drive company and customer success.

Why Valon?

• Be a Pioneer – Help shape how AI transforms mortgage servicing and build foundational deployment playbooks.
• Direct Impact – Work with top-tier enterprise clients to solve real-world problems with AI.
• Fast-Paced Growth – Join a team that values bias for action, transparency, and ownership.
• Compensation: competitive salary of [insert] with a meaningful stake in the company via equity, and 401k plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Generous time off: flexible paid time off, sick days, and 11 company holidays

Benefits

What we can offer:

• Compensation: competitive salary of $119,000-$161,000 with a meaningful stake in the company via equity, and 401k plan 
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: flexible paid time off, sick days, and 11 company holidays
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition