Cash Management Specialist

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Loan Administration at Valon 

The Loan Administration team powers all of the operations required to keep Valon running smoothly. From handling all servicing aspects related to special servicing, escrow, payment processing as well as default servicing, the Loan Administration team ensures that homeowners are continuing to get a first-class experience with Valon, all from behind the scenes. 

About the Role 

We are seeking an experienced Cash Management Specialist who will focus on research, payments application, payoff processing, and other transaction-related activities. This servicing position will play an integral role in our payment operations. We are looking for a candidate with sharp quantitative abilities, strong attention to detail, and the drive to ensure that our homeowner and investor funds are given the highest quality stewardship.

Responsibilities 

• Ensure all cashiering functions are processed within compliance with Valon and investor and/or regulatory requirements.
• Review and post payments received from unidentified checks, bill pay, ACH, and wires to ensure timely and accurate allocation of funds.
• Ensure timely and accurate processing of funds received for homeowner payments, suspense, foreclosures, bankruptcy, and loss mitigation funds.
• Conduct research, including but not limited to, missing payments, reallocation requests, interpreting payment histories to verify payment posted data, and payment applications to ensure proper handling and response.
• Process recast modification requests.
• Work closely with other departments to complete specific payment applications and disbursements.
• Process payoff applications and related payoff refunds.
• Help inform product development and enhancements by synthesizing and delivering servicing process/platform feedback to senior leadership
• Other duties as assigned

Ideal Background 

• Bachelor’s degree preferred 
• 1+ years in a cashiering or payments role at a mortgage or financial company preferred 

Minimum Qualifications 

• Excellent attention to detail and time management abilities
• 1-2 years of mortgage servicing experience 
• Sharp analytical and math skills
• High school diploma or GED
• Demonstrated attention to detail and quantitative strength
• Ability to work independently and cross-functionally to solve complex problems
• Must be available to collaborate and communicate in regularly held in-person meetings

What We Can Offer:

• Compensation: Competitive salary and a 401(k) plan—with a 4% annual match!
• Hours: No weekends or late nights required!
• Generous amount of paid time off: 17 days of paid time off, additional paid sick days, and 11 paid company holidays!
• Health & well-being: We’ll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits—and an EAP for additional support!
• Food & meals: In-office snacks and drinks!
• Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
• Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!