Investor Reporting Analyst

About the Company

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Investor Reporting at Valon 

The Investor Reporting team at Valon is responsible for reporting mortgage data and the movement of funds to both agency and non-agency investors. We are a team of mortgage and technology professionals working side by side to create automation and efficiency using Valon’s proprietary servicing system. We strive to shape a modernized Investor Reporting system while maintaining a strong level of precision in order to meet the requirements and guidelines of our investors.

About the Role 

As an Investor Reporting Analyst, you will be responsible for assisting in the day-to-day operations of the Investor Reporting Team, including daily and monthly reporting and remitting to Ginnie Mae, Fannie Mae, Freddie Mac, and Non-GSE.  Along with these day-to-day operations, you will be working alongside management and other cross-functional stakeholders to help scale processes, assist in the creation of new reporting processes, and identify areas for improvement. As an Investor Reporting Analyst, you will be able to bring a strong work ethic, attention to detail, and the ability to meet deadlines. The right candidate has an eye for process improvement and is looking to make a meaningful contribution to an industry-leading FinTech company, adding automation to the servicing industry.

Responsibilities

• Complete daily and monthly reporting for investors within the SLA timelines.
• Perform reconciliation, root cause analysis and resolution of daily rejects or edits between Valon’s servicing platform and the investor’s expected values.
• Review and remit funds to investors and clients within the SLA’s
• Assist in the completion of client billing every month
• Execute and problem-solve in day-to-day operations for Investor Reporting
• Collaborate with other servicing departments in building or improving cross-departmental tasks.
• Assist with audits by providing required documentation or research as requested.
• Provide feedback on existing processes and process changes to improve the efficiency of operations.
• Collaborate with the Product Managers and the Engineering team to successfully implement new products or improvements to existing products.
• Scope upcoming changes from the GSEs and determine impacts on the system and operational processes.

Ideal Background

• Bachelor’s Degree or equivalent preferred
• 2+ years of experience in an investor reporting or finance function
• Minimum 2 years of Freddie, Fannie, investor reporting experience
• FHA/VA/RHS Experience
• Familiarity with large data set analysis in Excel
• Experience with SQL preferred (not required, but a nice-to-have)

Minimum Qualifications

• Excellent critical thinking and problem-solving skills
• Excellent collaboration and communication skills
• Finance or accounting degree, or 2-3 years of experience in an accounting or finance role
• Must be available to collaborate and communicate in regularly held in-person meetings
• Minimum education requirement: High school diploma or GED equivalent required

What we can offer

• • Compensation: competitive salary and 401k plan
  • Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
  • Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
  • Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
  • Generous time off: 17 days paid time off, sick days, and 11 company holidays 
  • Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition