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Counsel

Jacksonville, Florida, United States; Phoenix, Arizona, United States; Remote

About the Company

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Legal, Risk, and Compliance at Valon

The Legal, Risk, and Compliance (LRC) department at Valon is responsible for interpreting and advising our company on the various legal, regulatory, and contractual provisions that impact the business. Given how heavily regulated the mortgage industry is, compliance and risk management sit at the very core of our business. The team partners closely with our operations, finance, and technology teams to provide the applicable legal and compliance expertise and frameworks that help inform the decisions that the business makes. As a member of the LRC team, you will work closely with internal clients across the company to ensure that Valon’s interests are protected.

About the Role
We are looking to add a Counsel to our Legal, Risk, and Compliance team. In this role, you will support legal and compliance functions across Valon’s growing mortgage lending and servicing businesses. You will work closely with more senior attorneys and business stakeholders to help navigate the legal and regulatory landscape as we continue to scale our loan portfolio and develop our technology platform. You’ll have exposure to a wide range of mortgage-related legal issues, from supporting new product features and operational initiatives to assisting with loan-level escalations and regulatory matters.

The ideal candidate has hands-on experience with legal and regulatory issues in mortgage lending and servicing, strong analytical skills, and a willingness to dig into complex problems. This is a great opportunity for someone looking to broaden their in-house legal experience and work collaboratively in a fast-paced, tech-forward environment.

Responsibilities

  • Provide legal and regulatory support for day-to-day mortgage lending and servicing operations
  • Assist with issue-specific remediation projects, including documenting rationale and actions taken
  • Support review and response to escalated homeowner disputes and complaints
  • Draft or review customer-facing documents and homeowner communications
  • Support senior counsel in managing interactions with clients, regulators, and investors, including Fannie Mae, Freddie Mac, Ginnie Mae, and state agencies
  • Assist in preparing responses to external exams and audits
  • Help identify risk areas and support mitigation efforts
  • Provide legal input on product and process development in collaboration with internal stakeholders
  • Help provide support for fair lending initiatives and HMDA reporting
  • Monitor servicing operations for compliance with applicable laws and investor requirements
  • Stay informed of regulatory changes and mortgage trends
  • Collaborate with teams across operations, product, and engineering

Ideal Background

  • Familiarity with the mortgage industry, including core regulatory frameworks
  • Experience advising on UDAAP and servicing-related compliance matters
  • Working knowledge of federal and state mortgage servicing regulations, including Reg X and Reg Z
  • Exposure to drafting or updating policies, procedures, and internal guidance documents
  • Excellent communication and organizational skills
  • Collaborative mindset and ability to partner effectively across functions

Minimum Qualifications

  • Licensed to practice law in at least one U.S. state
  • Minimum of 3 years of legal experience, preferably in a law firm or in-house legal department with a focus on mortgage, financial services, or regulatory matters
  • Minimum Education: Juris Doctor (JD)

Benefits

  • Compensation: Competitive salary and a 401(k) plan—with a 4% annual match!
  • Hours: No weekends or late nights required!
  • Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!
  • Health & well-being: We’ll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits—and an EAP for additional support!
  • Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
  • Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!
This Base Compensation pay range applies to our New York City located staff and may differ according to location. 

New York Base Compensation Pay Range

$114,000 - $150,000 USD

Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
 
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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