Content Strategy Lead

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

About the Role

We’re looking for a content producer with a journalist’s instinct, a strategist’s eye, and a builder’s energy to tell Valon’s story. You’ll take everything that makes Valon powerful internally—our culture, our tech, our velocity—and make it visible, memorable, and compelling to the outside world.

This is a chance to define our external brand, own our narrative from the ground up, and build the content engine that scales it. If you’re hungry to tell stories that move markets—and want to shape how a generational company is perceived—you’ll thrive here.

Valon is building the AI-native operating system for regulated finance—starting with mortgage servicing. What was once a fragmented, manual, and error-prone process is being replaced by a vertically integrated, software-first platform that delivers precision, compliance, and speed at scale.

We started by doing the hard thing first: becoming a full-stack, Fannie/Freddie/Ginnie-approved servicer so we could rebuild the core system from the ground up. That foundation allowed us to develop our own system of record—one that now powers over $100B in loans and 500,000+ mortgages across the U.S.

After years of operating at national scale and proving our platform in production, we’re entering a new phase of growth—broadening how and where our technology delivers value across the ecosystem.

But servicing is just the start. Our mission is to modernize the financial infrastructure that underpins homeownership—and to become the platform through which it runs. We’re backed by world-class investors, scaling quickly, and hiring people who want to build category-defining technology with real-world impact.

What You’ll Do

• Craft and execute our external narrative across LinkedIn, social, blog, and other channels—making Valon’s mission legible to top-tier talent
• Develop repeatable storytelling themes that amplify our product story and values across formats
• Partner with recruiters quarterly to identify key candidate objections or content gaps and close them through strategic storytelling
• Produce high-impact recruiting content that brings our culture, teams, and work to life—from engineer spotlights to day-in-the-life stories
• Shape how Valon is perceived by candidates, builders, and industry peers—positioning us alongside top-tier companies
• Build and manage a content engine—Employee Generated Content, multimedia, and social-first formats that scale our brand 
• Define success metrics and build measurement frameworks to evaluate the impact of content on talent brand perception, reach, and funnel performance
• Work closely with Eng, Product, Talent, and the CEO/COO to align on priorities, strategy, and voice
  
  

Ideal Background

• 5–6 years of experience in editorial, content marketing, or brand storytelling
• Started in journalism; now shipping content inside tech companies
• Strong judgment on what makes a story compelling, visual, and shareable
• Experience owning content end-to-end—from pitch to publish to distribution
• Confident working with leadership, technical teams, and high-context material
• Multimedia fluency (social video, written, short-form content, etc.)

Nice to Have

• Experience building a company’s external brand from scratch or early stages
• Familiarity with employer branding or talent marketing strategy
• Exposure to fintech, infrastructure, AI-native SaaS, or B2B enterprise storytelling
• Visual and technical fluency in tools like Adobe Suite, Figma, and video editing platforms

Why Join Valon Now?

We’ve quietly built one of the most advanced infrastructure platforms in regulated finance—and are on the verge of something much bigger. This is your chance to shape how the world understands what we’ve built—and why it matters.

As our first dedicated content strategist, you’ll have clear ownership, high visibility, and the trust and support to build something that scales. You’ll define the next chapter of our brand—and help us attract the people who will build it with us.

Benefits

What we can offer:

Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance

Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits

Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient

Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback

Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!

Generous time off: flexible paid time off, sick days, and 11 company holidays

Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition