Manager of Funding/CLosing

About the Company

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Lending at Valon 

Valon is currently scaling up its mortgage lending business, which aims to provide Valon homeowners the ability to access low cost and streamlined mortgage loans and Valon partners tools to retain customers. As a member of the Lending team, you will be directly involved in making it faster, easier, and cheaper for homeowners to get loans by reinventing the homeowners journey. We are looking for experienced and innovative individuals who are eager to transform the mortgage industry for the better to help build our team and business.

About the Role

As the Mortgage Loan Closing/Funding Manager, you will lead a team of closers and funders responsible for ensuring loans are closed accurately, timely, and in full compliance with regulatory and investor guidelines. This role requires a hands-on leader who can coach, mentor, and optimize workflows, while collaborating cross-functionally with processing, underwriting, secondary markets, compliance, and post-closing teams. You’ll be key to building out scalable operations and helping shape how Valon delivers seamless, customer-first closings.

Responsibilities 

• Lead and manage the daily operations of the Closing and Funding team, ensuring timely and compliant loan closings and disbursements
• Oversee the preparation, review, and delivery of closing packages in accordance with company, investor, and regulatory requirements
• Ensure TRID, RESPA, and agency compliance across all closings
  
  
• Act as escalation point for complex closing issues and coordinate resolutions across internal and external stakeholders
• Maintain quality control standards and work closely with Compliance and Post-Closing to address audit findings or file corrections
• Own pipeline management and resource allocation to meet SLAs and investor delivery timelines
• Build and refine scalable processes that improve efficiency, accuracy, and the borrower experience
• Train, coach, and develop team members; provide regular performance feedback and support career growth
• Partner with Product and Engineering teams to provide operational feedback on process automation or system enhancements
• Foster a collaborative, accountable, and customer-centric team culture

Ideal Background

• 5+ years of closing/funding experience in the mortgage industry with at least 2 years in a managerial role within loan closing/funding
• Deep understanding of mortgage regulations (TRID, RESPA, TILA, ECOA), agency and investor closing guidelines, and loan funding procedures
• Proficient and comfortable navigating mortgage tech platforms
• Exceptional leadership, coaching, and team development skills
• Ability to think strategically while executing tactically in a high-volume, fast-paced environment
• Track record of driving process improvements and managing change
• Strong communication skills with the ability to influence cross-functional stakeholders
• High integrity, strong attention to detail, and a commitment to operational excellence
• Bachelor's degree or equivalent work experience preferred

Minimum Qualifications 

•  A high school diploma, GED, or equivalent secondary education certification required

What we can offer: 

• Compensation: competitive salary and 401 (k) plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Food & meals: in-office snacks and drinks, and Bagel Fridays
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
• Generous time off: 17 days paid time off, sick days, and 11 company holidays 
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid, so you can focus your energy on your newest addition