Back to jobs

Community Outreach Specialist - Fluent in Spanish

Philadelphia, PA

Salary range: $17-$26 per hour

About Vanna Health

Vanna Health focuses on reimagining care for individuals with serious mental illness. Our goal is to empower these individuals to lead healthy and meaningful lives by providing physical and mental healthcare support and connecting members to community programs. Our technology-enabled approach, developed by our own team of engineers and designers, ensures our staff and members are well supported.

Vanna delivers in-person and virtual community-based engagement through an interdisciplinary team of coaches and clinicians. We leverage partnerships with existing community resources to facilitate support networks unique to an individual’s needs and location - connecting them to established psychosocial rehabilitation programs, resources for housing, transportation, etc. and various digital engagement opportunities to address members’ needs.

About the Role

Vanna Health is looking for a Community Outreach Specialist who is passionate about working in and advocating for their community. This individual will play a critical role in physical and behavioral health coaching for members with serious mental illness. The Community Outreach Specialist will provide daily support and care navigation when required such as during hospital discharge and housing transitions. The partnership with members starts with building a trusting relationship, understanding their personal goals, and connecting them to the appropriate resources to achieve those goals. Community Outreach Specialists will work alongside a Team Lead, clinicians, and other specialists, and through their community team will have access to the support they need to empower Vanna members to flourish.

Responsibilities

  • Conduct community outreach to individuals at locations including homes, community events, ERs, Crisis Response Centers, shelters, and other frequented locations 
  • Engage individuals by learning about personal goals to identify immediate social, behavioral, and physical health needs of individuals
  • Promote recovery-oriented thinking
  • Act as a role model for individuals and provide encouragement and advocacy across all points in recovery and self-determination during action planning (e.g. WRAP) to ensure plans are member-centric and focused
  • Assist in coordinating care for individuals when required (including attending appointments/coordinating transportation)
  • Provide physical health coaching (Vanna will provide training) where applicable
  • Adhere to documentation protocols for outreach, encounters, and other requirements related to responsibilities
  • Provide input to the team to make sure that Vanna’s model is peer-led, person-centric, and adapted to local needs and culture
  • Collaborate with other members of the Vanna Team

About You

Need to Have

  • 2+ years of experience working directly with individuals with serious mental illness in and around the community of Philadelphia, PA
  • Belief that individuals suffering from serious mental illness can and will recover to achieve life goals when provided the opportunity, support, and community
  • Eagerness to support the physical health needs of members, translating treatment recommendations with the support of a doctor, into member-driven goals
  • Ability to work in a team
  • Creativity, critical thinking, and problem-solving skills
  • Familiarity with/willingness to learn  Gmail and Google Suite, Slack, and Vanna electronic health record 
  • Valid driver’s license 
  • High school diploma or equivalent

Nice to Have 

  • Certified Peer Specialist or Community Health Worker Certification/willingness to pursue certification post-employment
  • Fluent in Spanish (speaking and writing)
  • Experience engaging individuals diagnosed with Substance Use Disorder
  • Lived experience

Benefits

  • Full medical, dental, and vision insurance (We cover 90% of your premium!)
  • 401K options
  • HSA/FSA/Dependant Care FSA options
  • PTO (including sick time, personal time, and vacation) 
  • Company paid holidays off

COVID-19 Considerations

Vanna Health is committed to keeping our team members and our members safe from COVID-19 therefore full vaccination is required for all Vanna Health employees. As such we follow local requirements and guidelines for medical professionals in the field and our members safe from COVID-19.

Physical and Emotional Requirements

This role balances time between an office environment and time spent assisting members out in our community.  As such, the role requires frequent talking, listening, standing, walking, sitting, and typing.  Time will occasionally be spent lifting, carrying, pushing/pulling, and reaching. Regular exposure to atmospheric conditions is to be expected while navigating between locations.  This role requires a high level of empathy and emotional regulation due to frequent interaction with individuals experiencing high levels of emotional distress, which can lead to emotional fatigue. The ability to maintain composure while actively listening and de-escalating situations is crucial.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Vanna Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.