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Technical Product Operations Manager

San Francisco, CA

About VantageScore

At VantageScore we drive impact for good on a massive scale impacting tens of millions of people across the United States. Our mission is to be the leading credit modeling company delivering the most predictive, most innovative, and most inclusive tri-bureau models and attributes in the US market. Our innovation is increasing access for millions more Americans to financial products and homeownership. Our models are among, if not the most, inclusive in the United States and power billions of credit scores a year.

We are fueled by a growing, exceptionally talented team and are actively seeking individuals who can join us in driving us toward our ambitious goals. At VantageScore, you’ll have the unique opportunity to work within a fast-paced, independent start-up culture while enjoying the financial stability that comes from being backed by the three leading US credit bureaus.

VantageScore® consumer credit scoring models combine the need for both financial inclusion and dependable predictiveness across all scoring ranges. An industry thought leader and technology innovation leader, the company’s most recent models score approximately 94 percent of all adults 18 and older – including 33 million more people than conventional models – without sacrificing safety and soundness. As a result, lenders using VantageScore can extend credit to those who have been historically marginalized, including minority and lower-to-middle-income Americans. VantageScore credit scores are used by over 3,700 banks, fintechs and other companies every day to assess consumer creditworthiness.

Last year, over 42 billion VantageScore credit scores were used representing a 55% yearly increase. All 10 US banks use VantageScore credit scores or digital tools in one or more line of business. Starting in 2025 the FHFA has required VantageScore credit scores to be used for all mortgages sold to, or guaranteed by, Fannie Mae and Freddie Mac. Get started using VantageScore credit scores today - we are the leader in predictive power and financial inclusion.

About The Role

We are seeking a Technical Product Operations Manager with strong API product experience to lead the expanded development of the API infrastructure. This includes defining product requirements, architecting API workflows, and collaborating with cross-functional teams. You will play a pivotal role in enabling simulation functionality via external integrations with financial institutions, fintechs, and data partners.

Key Responsibilities

API Product Leadership

  • Own the API product roadmap, requirements, and lifecycle (design, development, launch, maintenance).
  • Define RESTful API endpoints that support simulation capabilities and score change logic.
  • Establish standards for API versioning, documentation, authentication, and error handling.
  • Partner with data science and engineering to translate scoring models into API-driven simulation logic.

Cross-Functional Technical Collaboration

  • Work with backend engineers to ensure scalable and secure API architecture, including data validation and performance tuning.

Developer Experience & External Integrations

  • Define and refine the developer experience through comprehensive API documentation (e.g., Swagger/OpenAPI), SDKs, and sandbox environments.
  • Collaborate with external partners integrating the simulator via APIs, providing product and technical guidance. Define API usage metrics, SLAs, rate limits, and developer onboarding workflows.

Product Ownership & Agile Execution

  • Translate complex simulation workflows into user stories, technical specs, and backlog items.
  • Lead sprint planning and prioritize API-related technical debt, enhancements, and bug fixes.
  • Monitor API health, adoption, and usage analytics to inform roadmap decisions and iterations.

Required Qualifications:

  • Bachelor’s Degree
  • Candidates must be based within 1 Hr. commuting proximity to our office in: San Francisco Bay Area Peninsula
  • 4+ years in product management with at least 2 years owning APIs as a product.
  • Strong grasp of API design principles (REST, JSON, OAuth, pagination, rate limiting, etc.).
  • Experience working with backend systems, credit data pipelines, or simulation engines.
  • Proficiency in API management tools and documentation platforms (e.g., Postman, Swagger, Apigee).
  • Demonstrated ability to work with engineering teams on system-level architecture.

Preferred:

  • Experience building APIs in fintech, credit analytics, or consumer finance products.
  • Knowledge of modern tech stacks (e.g., AWS, Python).

Benefits & Perks:

  • Generous Benefits: 401(K) matched up to 7%, Flexible Time Off, 12 Paid Holidays, Medical/Dental/Vision/Wellness benefits, Monthly Team Events, Modern Work/Collaboration Spaces
  • Competitive salary and benefits package
  • Professional development opportunities
  • Dynamic and engaging work culture

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