Head of Engineering Transformations

The company:

The Client is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. Their employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day.

The client is compliant with the Chilean payroll, benefit and vacation laws and policies. This position is open to candidates currently residing in Chile with a valid work permit.

 

Why we’d want to work with you:

At this client, a Head of Engineering Transformations plays a crucial role in driving our innovative projects to success. This role will work directly with the CTO, supporting all IT-related matters, including IT Governance, transformational programs for Engineering, and collaborating with cross-functional teams to drive progress toward our ambitious goals. It involves close interaction with engineering leaders to follow their initiatives, ensuring timely and budget-conscious execution.

In addition to these responsibilities, the Head of Engineering Transformations will leverage their consulting expertise to guide digital transformation initiatives. They will develop and implement digital strategies that drive business growth and improve operational efficiency. With a strong understanding of industry best practices and methodologies, they will assess business processes, identify opportunities for digital transformation, and lead the organization through these initiatives.

 

What you’ll do:

• Work hand in hand with the CTO to drive transformational programs for Engineering, planning and strategy, across all IT areas.
• Contribute with the CTO on preparing executive-level presentations and content.
• Lead a team of Engineering leaders to achieve department and company goals including Agile and Quality Engineering.
• Support IT Governance by managing budget ensuring financial responsibility and transparency within Engineering.
• Conduct progress review meetings with project teams to address issues and maintain alignment, promoting collaboration and teamwork.
• Identify and assess potential project risks, develop mitigation plans to address identified risks and ensure project success.
• Proactively communicate risks and mitigation strategies to stakeholders, maintaining open and honest communication.
• Conduct regular status meetings with key stakeholders to keep everyone informed and engaged.

 

What you’ll need:

• Proven experience in people management and project planning, preferably within an engineering or technology environment.
• Proven experience in consulting and digital transformation projects, with a strong understanding of industry best practices and methodologies.
• Experience in Agile, PMO/project management, IT governance, and Quality Engineering.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Strong presentation and planning skills and previous experience in supporting high-level detailed presentations to senior leadership.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Highly organized, focused on planning, deadlines, meetings, and follow-ups.
• Desirable experience with AI implementation in an Engineering organization with a proven track record to increase efficiency (non-exclusive).
• Advanced English is mandatory due to the role’s exposure.

Why work here?

• We’re a global leader in live events technology. As the essential partner to help live events get discovered, attended, and remembered, we help our clients sell more tickets every day.
• We’re passionate about live entertainment. They believe in the power of live events and its purpose is to ignite that passion in people around the world.
• We have notable clients. Our exciting roster of clients includes sports, live music, and performing arts organizations.
• Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities, and more!
• We're a remote-first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country where they reside (Canada, the USA, UK, and Chile).
• Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving, and higher employee engagement among other benefits.
• Flexible work schedule: They empower permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

 

How we hire - here's a brief overview of our recruitment process:

• Screening & Resume Review: Our Talent Acquisition team will review all resumes and select candidates for a 30-minute video screening call.
• Hiring Manager Interview (60 minutes): Meet with the hiring manager to discuss your relevant experience in detail ƒand learn more about the role.
• Meet the Stakeholders (60 minutes): Meet more of the team and the stakeholders to speak further of the role and the team's hiring expectations.