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Inside Sales Associate
Mason, Ohio, United States
We're looking for an Inside Sales Associate to join our growing office in Mason, OH!
What you’ll do:
- Receive and respond to phone, e-mail and web-based inquiries regarding technical data/support, price, delivery, or application information from customers and representatives.
- Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales.
- Complete proactive open quote follow-up or new product information phone calls.
- Establishes, develops and maintains relationships with current customers, prospective customers, Outside Sales and/or representatives to generate new business for the organization’s products and services.
- Support new business development activities by follow-up phone calls on sales leads, as required.
- Resolves customer complaints by investigating problems, developing solutions and making recommendations to management.
- Back-up Inside Sales team with phone calls and email support as needed. Must address customers’ issues and ensure effective and responsive problem resolution.
What you'll need:
- Two year degree, preferably in a technical field.
- 1+ year(s) customer service or sales experience.
- OR equivalent combination of education and experience
- CRM System experience
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