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Workplace Operations Specialist

Woburn, Massachusetts, United States

WHY VEIR?

VEIR is enabling a new generation of compact, efficient, high-power, and long-distance power delivery solutions, solving bottlenecks that exist across the entire electricity value chain, from generation through to data center server racks. VEIR's low voltage superconducting solutions are enabling new power delivery architectures in the world’s largest data centers and our higher voltage solutions are poised to revolutionize the development of electricity transmission and distribution linesVEIR is preparing for rapid growth as we seek to solve critical challenges facing data center developers, electricity generation developers, and utilities around the world.

The Role

As our next Workplace Operations Specialist, you’ll be the operational engine that keeps everything running smoothly, from optimizing our workspace and managing vendors to solving IT hiccups and building scalable systems.

You’ll jump into real responsibility from day one, gain hands-on exposure across facilities, IT, and operations, partner with leadership, and help build the foundational processes that will support rapid scaling.

This role is perfect for someone with startup operations experience or a highly motivated early career professional, who’s energized by solving problems, loves rolling up their sleeves, and is eager to leave their mark on a groundbreaking, first of its kind product that will change the world of power transmission.

In the first 3 months you'll

  • Dive headfirst into VEIR’s culture and operations, quickly building relationships across teams and getting a clear understanding of how the company runs.
  • Partner directly with the Head of Business Operations, Executive Assistant, and EHS Manager to tackle recurring operations issues and start driving real solutions.
  • Gain full exposure to the Operations team’s scope, from business planning and technology to vendor management and policy execution, while building trusted relationships with key external partners.
  • Get hands-on with VEIR’s main office and lab facilities, learning the ins and outs of our IT, AV, and infrastructure systems.
  • Own and triage IT support requests, resolving simple issues yourself and coordinating escalations with our managed services provider when needed.
  • Spot opportunities for improvement, identifying gaps in facilities and IT processes and sharing ideas to make systems more efficient.
  • Learn and manage VEIR’s facilities plans, coordinating with vendors and ensuring facility requests are handled quickly and effectively.

In the first 6 months to a year

  • Fully own VEIR’s day-to-day facilities operations, running point on everything related to our main office and taking on projects for our growing test facility.
  • Take complete ownership of IT support, managing requests, tools, and vendor relationships to keep our systems running smoothly.
  • Lead all office setup and logistics for investor meetings, customer visits, and company events, ensuring VEIR always puts its best foot forward.
  • Operate with full autonomy, making judgment calls, solving problems independently, and escalating only when necessary.
  • Deliver improvements to VEIR’s facilities and IT processes, driving operational efficiency. 
  • Actively contribute to scaling VEIR’s Business Operations organization by developing response strategies, formalizing processes, and identifying opportunities for continuous improvement. 

As part of our Operations Team, you will also be expected to staff the front desk ~10 hours/week. 

Who You Are

  • 2–4 years of experience in facilities, office management, or business operations, preferably in a startup, lab, or fast-paced technical environment. 
  • Comfortable troubleshooting common IT issues (laptops, printers, AV systems, network connectivity) and escalating to managed service providers. Familiarity with Microsoft 365, Slack, Zoom, and other collaboration tools is strongly preferred. 
  • Resourceful and proactive, able to “figure it out” without waiting for direction, while knowing when to escalate. You thrive in dynamic, fast-changing environments. 
  • Skilled at juggling multiple priorities and projects while maintaining accuracy and follow-through. 
  • Clear, approachable, and collaborative with excellent written and verbal communication skills. You can confidently interact with executives, teammates, vendors, and visitors, presenting a professional and welcoming presence. 
  • Curious and hands-on. Whether it’s a facilities issue, an IT hiccup, or a last-minute event setup, you’re comfortable taking ownership and driving it to resolution. 
  • Always looking for ways to improve efficiency, document procedures, and create scalable systems. 
  • Flexible, positive, and solutions-oriented. You see opportunities, not obstacles, and are eager to pitch in wherever needed. 
  • Able to adjust quickly to shifting priorities, new tools, and changing business needs. 
BENEFITS & PERKS
Healthcare coverage with 100% employer paid premiums for medical, dental, and vision 
401(k) Retirement Savings Program
12 Company Holidays + unmetered PTO 
12 Weeks 100% Paid Parental Leave for all new parents 
Stock Options 
Employee Assistant Program (EAP) 
Regular teambuilding, off-sites, and lunch & learns 
 
EQUAL OPPORTUNITY:
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. We strive to respect the dignity and ‎‎independence of people with disabilities and are committed to giving them the same ‎‎opportunity to succeed as all other employees.  
 
To all recruitment agencies: VEIR does not accept agency resumes. Please do not forward resumes to our jobs alias, VEIR employees, or any other organization location. VEIR is not responsible for any fees related to unsolicited resumes.  

 

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