Operations Supervisor - Syracuse

Company Overview:

At Veo, we're bringing the next generation of mobility sharing to cities and universities globally through electric bikes and scooters . We design and engineer our own vehicles, hardware, and software systems to provide a greener, healthier mode of transportation to make the communities we serve more sustainable and livable. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service, so users can unlock joy in their day! We're looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions.

Shift:

• Nights and weekends a must, flexible on which weekdays, and exactly what hours.  Looking for approximately 4 to midnight, Wed-Sun

Company Overview:

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

Responsibilities:

• Support the Operations Manager with the day-to-day responsibilities in the market 
• 60-80% of your time will be hands-on, manual work to include:
• Direct labor and warehouse organization 
• Hand-count assets and compliance audits 
• Perform routine inspection and maintenance of vehicles
• Respond to on-demand and in the field customer service requests
• Redistribute scooters around Veo’s service areas
• Identify, document and recover scooters requiring in-shop repair
• Ad-hoc field tasks and other tasks as required
• 20-40% of your time will consist of a variety of administrative work to include:
• Support Operations Manager with hiring, training, scheduling staff 
• Employee productivity tracking
• SOP follow-up
• Assist Operations Manager with other projects as needed

Qualifications & Skills:

• Basic mechanical and technical aptitude
• 1 year of leadership or supervisory experience 
• A valid driver's license
• Ability to lift up to 60 lbs and be on your feet for the entirety of a shift 
• Knowledge of the local geography and street layout 
• Clear, effective communication 
• Eligible to work in the United States

Perks:

• Opportunity to work in a fast-paced, early stage technology company
• VeoRide credits
• Medical/dental/vision coverage