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Fleet Operations Manager

Santa Monica, California, United States

Company Overview

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. 

Are you ready to take the wheel in a dynamic and fast-paced environment? Join our team as a Fleet Operations Specialist, where you'll play a pivotal role in ensuring the smooth operation and optimal performance of our cargo van fleet, nationwide. If you're passionate about automotive logistics, thrive in a start-up environment, and have a knack for negotiating cost-effective solutions, we want to hear from you!

Responsibilities:

  • Fleet Strategy: Collaborate with the Veo Field Operations Leadership Team to develop and implement strategies for fleet optimization.
  • Budget management: Plan, manage, execute, and track fleet operations spending to be adherent to the company and market budget set. Ability to review, evaluate, and adjust (when needed) budget allocation plan across supporting markets.   
  • Maintenance Coordination: Schedule and oversee regular maintenance and repairs for our fleet of cargo vans to ensure optimal performance and safety.
  • Rental Management: Identify and establish relationships with national rental partners, coordinating vehicle rentals when necessary, ensuring availability, and adherence to company standards.
  • Insurance Claims Handling: Manage and facilitate the process of insurance claims related to the fleet, ensuring minimal downtime.
  • Fleet Documentation: Maintain accurate records of vehicle maintenance, repairs, registrations, and insurance policies.
  • Vendor Relations: Serve as the primary point of contact with leasing and rental vendors, cultivating relationships and ensuring quality service.
  • Samsara Dashcam Management: Oversee the installation and utilization of Samsara dashcams across the fleet for safety and compliance purposes.
  • Driver Safety Program Development: Maintain and improve ongoing driver safety and coaching program aimed at improving safety measures and driver performance within the fleet.
  • Identify Cost-Effective Maintenance Solutions: Research and implement cost-effective maintenance solutions, negotiate service agreements, and optimize expenditure while maintaining quality standards.
  • Administrative Support: Provide necessary administrative assistance to management, including handling email correspondence, Slack communications, and other duties as required.

Requirements:

  • 5+ years in Fleet Management, Fleet Strategy, Automotive logistics, or comparable field
  • Proficiency in administrative tools (Google Drive, Slack, Outlook) and excellent organizational skills; minimum 2 years of supervisory/team lead experience. 
  • Strong understanding of automobile maintenance and familiarity with cargo van operations.
  • Familiarity with fleet management software, telematics systems and repair diagnostics tools used in the automotive industry. 
  • Excellent written and verbal communication skills to effectively interact with team members, vendors, and stakeholders at all levels. 
  • Understanding of safety protocols, risk management, and the implementation of health and safety practices in fleet operations.
  • Effective leadership skills to motivate, coach and develop staff while fostering a collaborative work environment
  • Analytical mindset with proficiency in data analysis and reporting tools.

Preferred qualifications:

  • Proficiency with Zendesk/Jira or other internal ticketing systems
  • Proficiency with Samsara
  • Start-up experience

Location:

  • Los Angeles (on site)

Compensation:

The base salary range for this full-time position is $95,000 - $100,000 + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. 

 

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