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People Operations Specialist

Santa Monica, California, United States

Company Overview

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. 

Job Summary

As Veo’s People Operations Specialist, you will play a critical role in supporting the company’s rapid growth by owning and executing core HR processes that power our workforce of 400+ employees across 40+ North American markets. You will manage multi-state payroll, system and IT access, employee offboarding, and compliance tracking—ensuring accuracy, consistency, and a seamless employee experience at every stage. You’ll also serve as the main point of contact for HR support inquiries, coordinate equipment logistics, and oversee key office operations. This role is hands-on and process-driven, with an opportunity to drive improvements that increase efficiency, enhance compliance, and scale our People Operations infrastructure as we grow. This role is a hybrid role and you will be required to go into the office, located in Santa Monica, CA, 4 days a week

Responsibilities:

  • Payroll
    • Own and process multi-state, bi-weekly and bi-monthly payroll for 400+ hourly and salaried employees, ensuring accuracy and compliance with federal, state, and local requirements
    • Respond to employee inquiries related to paychecks, deductions, direct deposit, and leave accruals
  • System & IT Access Management
    • Own the full system access lifecycle—manage setup, changes, and removal of access across HRIS, payroll, and related platforms
    • Set up, configure, ship, and track employee laptops and related IT equipment during onboarding and offboarding
    • Ensure all systems and hardware are properly configured for new hires and secured upon termination
    • Optimize and maintain the HRIS (Rippling), including workflows, automations, and integrations to improve employee experience and operational efficiency
  • Offboarding & Employee Transitions
    • Manage end-to-end offboarding processes, including exit documentation, system deactivation, equipment recovery, and coordination with relevant departments
    • Support employee lifecycle transitions with consistent, compliant processes
  • Employee Support & HR Helpdesk
    • Serve as the main point of contact for the HR helpdesk, triaging and resolving incoming requests related to payroll, benefits, systems, and general HR policies.
  • Workers’ Compensation
    • Manage workers’ comp claims and reporting; serve as liaison between employees, managers, and third-party administrators to ensure timely support and resolution

Requirements:

  • 3+ years of experience in HR operations, payroll, or people administration roles
  • Hands-on experience managing payroll and HR systems (Preference to Rippling experience)
  • Comfortable handling basic IT tasks (e.g., laptop setup, equipment tracking)
  • Excellent organizational and time management skills
  • Proven ability to handle confidential information with discretion
  • Strong written and verbal communication skills
  • Experience supporting distributed teams across multiple states is a plus

Compensation & Benefits:

  • Competitive Compensation Package that consists of a base salary range of $78,000 - $85,000 + Annual Performance Bonus + Equity (Stock Options) + Full Range of Benefits. 
    • Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. 
    • Our total compensation package for this role, including bonus potential, ranges from $78,000 - $90,000
  • Unlimited PTO
  • Competitive Benefits Package (Medical, Dental, Vision, Short Term Disability and more!) 
  • 401k with 3% match 
  • Opportunity to work in a fast-paced technology company

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