Director, Specialty Pharmacy & Patient Support Program
Vera Therapeutics (Nasdaq: VERA), is a late clinical-stage biotechnology company focused on developing treatments for serious immunological diseases. Vera’s mission is to advance treatments that target the source of immunologic diseases in order to change the standard of care for patients. Vera’s lead product candidate is atacicept, a fusion protein self-administered at home as a subcutaneous once weekly injection that blocks both B-cell Activating Factor (BAFF) and A Proliferation Inducing Ligand (APRIL), which stimulate B cells to produce autoantibodies contributing to certain autoimmune diseases, including IgA nephropathy. Vera is also evaluating the role of atacicept in other immunologic disorders. Additionally, Vera is developing VT-109, a novel, next-generation dual BAFF/APRIL inhibitor in preclinical development, and MAU868, a monoclonal antibody designed to neutralize infection with BK virus, a polyomavirus that can have devastating consequences in certain settings such as kidney transplant. For more information, please visit: www.veratx.com.
Our values are the cornerstone of our culture. Our values inspire us every day and guide everything we do—from how we hire great people, to advancing our mission together, to achieving our ultimate goal to improve medical treatment for patients suffering from immunological diseases.
Position Summary:
Vera Therapeutics is looking for dynamic talent to join our team. We’re seeking a Director, Specialty Pharmacy & Patient Support Program to join our Access and Value Team. This role will report directly to the Executive Director, Trade Distribution, Specialty Programs and Patient Support Services. The position will have an accountability for oversight and management of the daily operations and collaboration of the Specialty Pharmacy (SP) network providers and the Patient Support Program (PSP) – HUB that will facilitate product distribution and support the patient journey. The individual will lead the coordination and collaboration of the Vera field teams including Sales, Field Reimbursement Managers (FRMs) and Regional Marketing Directors (FDMs) with respect to the Vera Specialty and Patient Support Program HUB resources and programs. Additionally, the individual will be responsible for assuring Vera escalations are documented, evaluated, investigated and resolved in a timely manner to ensure the experience is exceptional. The role will also provide field team support regarding the Vera Patient Assistance Program (PAP) and 340b Program engagement. The Director, Specialty Pharmacy & Patient Support Program will also be a key member of the Trade & Distribution, Specialty Programs and Patient Support Team.
Responsibilities:
- Accountable for the development and management of the field escalation program/process to assure collaboration and communication between the field teams, Trade & Distribution, Specialty Pharmacy, Patient Support team and external partners.
- Collaborate with the development, revision & execution of specialty pharmacy and Patient Support Program - HUB programs/services designed to facilitate the initiation and maintenance of patient therapy treatment.
- Support the supervision of the day-to-day SP and PSP-HUB operations to ensure appropriate support across key customer interactions including HCPs/Office Staff, Patients/Caregivers and Vera Field teams.
- Provide “valuable” field insights in the creation/revision of marketing materials (Patient Referral Form, Welcome Kit, HCP Office Resource Guide, etc.) to support Patient therapy access, HCP adoption of Vera products & field force training.
- Collaborate in the development of tools and processes to educate and inform key Vera internal and external stakeholders including data, dashboards and stakeholder presentations.
- Work with sales personnel, HCPs, SP and HUB partner to monitor ongoing performance of the programs and identify revision requirements based upon “real time” data and issues.
- Participate in Quarterly Business Reviews (QBRs) with Vera contracted external partners.
- Collaborate with the Executive Director and Senior Directors to ensure all programs are compliant and audit ready.
- Responsible for attendance of selected major conventions and conferences. Each event has specific objectives with respect to Vera Therapeutics Trade and Distribution, SP and PSP-HUB programs.
- The role is responsible for adding value to Vera Therapeutics products by assisting the Field personnel with patient therapy onboarding via a HUB program and therapy procurement via a limited distribution specialty pharmacy network.
- Other duties may be assigned as deemed necessary.
Qualifications:
- Bachelor’s degree required.
- 10+ years’ experience in the biotechnology and/or pharmaceutical industry.
- 10+ years of Trade and Distribution, Specialty Pharmacy and Patient Support Program and HUB experience, including product launch or line extension experience.
- Proven relationships and ability to create a collaborative working environment with key internal and external decision makers/partners.
- External partner communications, management and compliance monitoring.
- Experience in evaluating and balancing the strategic considerations between key internal functions and field teams.
- Outstanding relationship building skills, organizational skills, communication and entrepreneurial creative skills necessary to provide best in class programs and services.
- Acute ability to utilize data and metrics to make informed recommendations and decisions.
- Embracing and fostering the Vera mission and values, are the cornerstone of our culture. They inspire us every day and guide us in everything we do, from how we hire great people, to advancing our mission together, to achieving our goal to improve medical treatment for patients suffering from immunological diseases.
Vera Therapeutics Inc. is an equal-opportunity employer.
Vera Therapeutics is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate’s geography, qualifications, skills, and experience.
For this role, the anticipated base pay range is
$220,000 - $250,000 USD
Notice to Recruiters/Staffing Agencies
Recruiters and staffing agencies should not contact Vera Therapeutics through this page. All recruitment vendors (search firms, recruitment agencies, and staffing companies) are prohibited from contacting our hiring manager(s), executive team members, or employees.
We require that all recruiters and staffing agencies have a fully executed, formal written agreement on file.
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Recruiters will always contact you using the domain of veratx.com. We will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Vera Therapeutics, please email human resources.
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