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Senior Product Manager - Hardware

London, England, United Kingdom

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. 

We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors.  

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. Currently, we do allow a hybrid work schedule but we regularly revisit our attendance policy. 

What's Exciting About The Role

We are seeking an experienced Senior Product Manager – Hardware. In this role you will be pivotal in translating Verifone’s global hardware strategy into strong regional commercial performance. Sitting at the intersection of Global Hardware Product, Regional Product, Sales, and Customer Success, this role ensures that EMEA markets receive the right solutions, at the right time, with the right positioning 

Key Responsibilities:

Regional Hardware Strategy & Catalogue Ownership 

  • Own and manage the EMEA hardware product catalogue — maintaining accuracy across device models, configurations, lifecycle status, and regional availability

Global ↔ Regional Hardware Liaison

  • Champion EMEA's voice in global hardware strategy — feeding market insights into the roadmap that reflect field intelligence, customer requirements, and competitive dynamics,  briefing stakeholders on updates, and sharing pipeline visibility to keep cross-functional teams aligned. 

Regulatory & Payment-Scheme Compliance: 

  • Own EMEA's regional certification roadmap (PCI PTS, EMVCo,).Pre-Production & Sample Management 
  • Control and distribute pre-production hardware samples within the region, coordinating with internal teams and external partners. 
  • Manage NPI (New Product Introduction) readiness activities within the region — ensuring internal teams are prepared ahead of commercial availability. 
  • Control and distribute pre-production hardware samples across the region, and manage NPI (New Product Introduction) readiness to ensure internal teams are prepared ahead of commercial availability. 

Hardware Lifecycle & EOL Management 

  • Own EOS/EOL planning for EMEA  

Sales Enablement & Customer Engagement 

  • Own the EMEA hardware demo/evaluation programme (device configuration, refresh, field enablement), support RFPs with technical positioning, and represent Verifone as the hardware SME in customer QBRs, pilot evaluations, and partner engagements with the credibility of a subject matter expert 

Partner Enablement 

  • Support the enablement of ISV & Acquirer channels and serve as the point of contact for strategic partner reviews and roadmap briefings. 

Competitive  Positioning 

  • Maintain current competitive hardware positioning for Sales and Product teams, and monitor market signals to identify portfolio enhancements. 

Field Quality & Reliability 

  • Escalation Support 

KPIs & Reporting 

  • Define and maintain the regional hardware scorecard — catalogue accuracy, certification cycle time, NPI readiness, time-to-market on new SKUs, and field reliability KPIs. 
  • Deliver a regular hardware operating review to EMEA Product, Sales, and CS leadership; surface risks, dependencies, and decisions needed from the global team. 
  • Define and maintain the EMEA hardware scorecard (certification NPI readiness,), and deliver regular operating reviews to Product & Sales leadership.  

Required Skills and Experience we desire

  • 8+ years of experience in product management, product marketing, or a related technical role within the payments or fintech industry; Senior PM level or equivalent. 
  • Hands-on expertise in card-present payment environments — POS hardware, payment terminals, EMV certification, processes. 
  • Direct familiarity with payment terminal hardware ecosystems; experience with Verifone or a competing hardware vendor strongly preferred. 
  • Demonstrated ability to manage a product catalogue or portfolio across SKU lifecycle, pricing coordination, and regional availability. 
  • Strong cross-functional collaboration skills — able to drive outcomes across Product, Sales, Operations, Engineering, and CS without direct authority. 
  • Customer-facing credibility: comfortable presenting hardware roadmaps and product positions to enterprise customers, partners, and senior internal stakeholders. 
  • Excellent written communication skills; able to produce clear regional POVs, competitive briefs, and executive-level summaries. 
  • Highly organised with the ability to manage multiple concurrent workstreams in a fast-moving, matrixed environment. 

Desirable Skills and Experience

  • Deep familiarity with Verifone's hardware portfolio () and software platform (Payment Applications, Gateways). 
  • Experience with certification processes for payment devices, including modem qualification and network sunset planning. 
  • Background in pre-production hardware evaluation, sample management, or New Product Introduction (NPI) processes. 
  • Experience supporting enterprise Sales teams with technical RFP responses, demo programmes, and hardware-level competitive positioning. 
  • Prior experience working within a global product organisation with regional go-to-market responsibilities. 
  • Familiarity with Android-based payment device platforms, including PSDK, MPoC/SoftPOS, or PCI PTS certification processes.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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