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5633- Associate Project Manager / SOP Coordinator - Learning & Development Programs

Indianapolis, IN

Description

Verista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.

Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.

Company Culture Guidelines & Values:

  • We empower and support our colleagues
  • We commit to client success at every turn
  • We have the courage to do the right thing
  • We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
  • We constantly acquire new skills and learn from our experiences to enhance our collective expertise

SOP Coordinator - Learning & Development Programs Responsibilities:

  • Identify, analyze, and determine learning solutions and methods to resolve potential performance gaps
  • Create, revise, and implement SOPs, training, and related documents, ensuring all documents are delivered on-time, follow established format and template, and are compliant with corporate / local policies to meet all regulatory requirements and commitments
  • Conduct usability testing as required
  • Facilitate the review / approval process (including meetings) required to review, reconcile, and resolve SOP, training, and related document issues
  • Evaluate human errors in business units and determine appropriate human error reduction interventions
  • Evaluate effectiveness of existing and planned learning interventions / SOPs and share with area leadership
  • Appropriately leverage learning services suppliers for outsourced work to ensure quality delivery of projects that achieve business objectives
  • Work with key business partners to understand the key duties and responsibilities to define requirements for personnel qualification in assigned business area / function; ensure implementation and ongoing maintenance
  • Analyze / understand the assigned business area / function, including business goals, job titles and descriptions, key duties, and responsibilities
  • Influence document owners and content experts to make document improvements
  • Participate regularly in area / function project and process teams
  • Consult across the assigned business area / function and the learning community to ensure learning plans align with business plan and strategic direction
  • Benchmark cross functionally as appropriate, seeking sharing and replication opportunities
  • Collaborate / participate in network / functional initiatives as identified by area leadership
  • Create, maintain, and troubleshoot curriculum architecture and assignment with business partners
  • Anticipate and adjust for project / program issues, escalating as appropriate
  • Implement process improvements to L&D processes including implementing new computer systems

Requirements:

  • Bachelor’s Degree (or 5 years Pharma experience)
  • Experience in technical writing / training development.
  • Demonstrated ability to establish strong business relationships
  • Demonstrated ability in communication, conflict resolution, judgment and managing complexity
  • Demonstrated program / project management skills.
  • Ability to work independently and in a team environment
  • Working knowledge of business area / function
  • Ability and willingness to challenge business partners regarding ways to use learning interventions to most effectively meet business requirements
  • Ability to work independently and in a team environment
  • Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals
  • Ability to meet on site work requirements M-F in Indianapolis, IN

Additional Preferences:

  • Experience working in a GMP-regulated environment
  • Experience with learning & development and SOP business processes
  • Knowledge of systems used to execute business processes (e.g., TrackWise, Electronic Document Management System)
  • Ability to navigate complex, matrix-based organizations and partner outside functional area
  • Strong organizational skills

For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.

*Verista is an equal opportunity employer.

National (US) Range

$59,971 - $93,278 USD

Benefits

Why Choose Verista?

  • High growth potential and fast-paced organization with a people-focused culture
  • Competitive pay plus performance-based incentive programs
  • Company-paid Life, Short-Term, and Long-Term Disability Insurance.
  • Medical, Dental & Vision insurances
  • FSA, DCARE, Commuter Benefits
  • Supplemental Life, Hospital, Critical Illness and Legal Insurance
  • Health Savings Account
  • 401(k) Retirement Plan (Employer Matching benefit)
  • Paid Time Off (Rollover Option) and Holidays
  • As Needed Sick Time
  • Tuition Reimbursement
  • Team Social Activities (We have fun!)
  • Employee Recognition
  • Employee Referral Program
  • Paid Parental Leave and Bereavement

Verista collects and processes personal data in accordance with applicable data protection laws.  If you are a California Job Applicant, see the privacy notice for further details. 

For more information about our company, please visit us at Verista.com

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