Client Care Supervisor

World Class Medicine.
Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.

 We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

• Work at the direction of the Client Experience Manager to ensure consistent delivery of the highest level of customer service
• Assist with resolving client disputes
• Ensure a positive experience for those in our lobby
• Ensuring high quality phone edict 
• Working closely with the Client Experience Manager when hiring new staff members
• Training new employees
• Help to create and maintain an overall smooth running client care experience

• Experience working in a veterinary clinic required
• Experience working in a specialty practice preferred, but not required
• Leadership experience preferred
• Experience with EzyVet is preferred, but not required
• Knowledge of handling staff schedules
• Handling of employee reviews
• Effective techniques for employee conflict resolution
• Approving timecards, scheduling at the direction of the Client Experience Manager

Schedule: Tuesday 11:00am - 9:00pm, Thursday through Saturday 11:00am - 9:00pm

Salary: $25.00 - $30.00 an hour

Benefits

• Highly competitive salary based on experience
• Sign-on bonus
• Mental health support with Talkspace
• Continuing education support with CE allowance and PTO
• Reimbursement of membership and licensure fees
• 401k retirement plan options with company match
• Medical, vision, and dental insurance options - some plans may be paid up to 100%
• Basic life insurance provided and other voluntary insurance options available for full-time team members
• 6 weeks paid parental leave for full-time team members
• Paid time off and time to enjoy it!

Wheat Ridge Animal Hospital is Hiring… and so is everyone else. So, what is unique about our hospital?

Every aspect of our organization links to one key tenet, which is to provide compassionate and optimal patient care. We have a long standing and national reputation of gold standard medicine, supported by both the education and training of our team members, along with top-of-the-line equipment needed to keep stride with the advancements in veterinary medicine.  With this as the epicenter of our mission, our culture consists of respect, compassion, understanding, and teamwork. 

Wheat Ridge Animal Hospital provides an internal community that supports work-life balance, employee learning and engagement and personal and career development; we also are committed to external community involvement, which encompasses fellow veterinary establishments and shelters, city eco sustainability actions, support of local businesses and law enforcement pet care.  We are not just a corporation, we are an entity, a living, breathing, growing organism that can only thrive when comprised of great team members. 

Location: 10140 W 44th Ave, Wheat Ridge, CO 80033   

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.

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