Technical Trainer, Bay Area

San Mateo, CA United States

Who We Are

Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
 
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
 
Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 16 offices across three continents, 1,900+ full-time employees and 25,000+ customers across 70+ countries.

Responsibilities

  • Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the training.
  • Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
  • Describe Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment, and relating these training topics to real world install scenarios.
  • Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market.
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
  • Observe and evaluate results of training programs.
  • Keep and report data on completed courses, absences, issues etc.
  • Execute training sessions, workshops, etc. in groups or individually with 50-60% travel involved.
  • Based in our San Mateo, CA office

Requirements

  • 2+ years of experience as a Technical Trainer, Solutions Engineer or other customer/partner facing technical roles.
  • Bachelor's degree in Networking, IT Security, Computer Engineering, Information Technology or Information & Computer Technology from an accredited university.
  • Strong background in Computer Networking required: experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
  • Outstanding written and verbal English communication skills.
  • Highly motivated, entrepreneurial and enthusiastic with excellent follow-up and follow-through.
  • Able to work and adapt to a fast-paced and ever-evolving workplace and company.
  • Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
  • Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.

US Employee Benefits

Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Wellness/fitness benefits
  • Healthy lunches and dinners provided daily

Pay Disclosure

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

Estimated Annual Pay Range

$110,000 - $165,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy. 

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