New

Workplace Operations Lead

San Mateo, CA United States

Who We Are

Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
 
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
 
Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 16 offices across three continents, 1,900+ full-time employees and 25,000+ customers across 70+ countries.

About you:

The Workplace Operations Lead is responsible for facilitating an exceptional office experience, providing operational support with a strong focus on customer service, while working in collaboration with the Workplace Team to provide and maintain a positive office environment. You are an individual who thrives in a fast paced, ever evolving environment, who possesses strong communication skills and the ability to successfully prioritize and execute tasks in alignment with the overall goals of the team. You have a growth and development mindset, know how to stay self-motivated and lead with a positive mindset.

Responsibilities:

● Serves as the first point of contact for employees, managing requests, facilitating a positive office experience.
● Contributes to and facilitates in the management of an ongoing delightful employee experience by providing operational support and maintaining the general organization and esthetic of the physical office spaces.
● Serve as Floor Warden for a designated floor (primary POC for end user requests, perform building walks to ensure compliance, assist with incoming and outgoing employees by preparing desks with cross-functional communication between several departments).
● Assists in maintaining and further enhancing the designated Workplace programs (ex: garage operations, etc).
● Support Sr. Operations Manager with management of vendors, facilities, and the Workplace Operations team.
● Perform Moves Adds & Changes as needed to support company growth.
● Other site specific duties and support may be required.

Experience and Skills:

● A passion for providing exceptional customer service through human connection and and ongoing operations support
● 2+ years of property and/or facilities operations experience
● Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively.
● Strong organizational and planning skills, ability to prioritize and manage multiple tasks, projects, and ever-changing priorities
● Strong knowledge of mechanical systems (HVAC, FLS, plumbing, etc.) is encouraged but not required

About our team:

Behind the scenes, we’re a team of computer scientists, hardware engineers and experienced founders who saw a chance to make a real impact. We’re united by the challenge of building beautiful products, designed for real people—and by our commitment to using technology responsibly. We believe keeping data private and secure is core to our safety as individuals, businesses and communities and we put great care into building systems that embody our values as people. Likewise, many of Silicon Valley’s top investors believe in us: we’re backed by Sequoia Capital, FirstRound, Meritech and Siemens (Next47).

Pay Disclosure

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

Estimated Annual Pay Range

$100,000 - $130,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy. 

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