New

Professional Services Consultant

San Mateo, CA United States

Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
 
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
 
Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 28,000+ customers across 70+ countries.

The Role

We are seeking a Professional Services Consultant in the Global Services division with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will partner directly with the Global Services Manager and Territory Account Executives to service large and strategic customers within the Verkada footprint. In this role, you will directly interface with customers and partners on post-sales deployment project management, assisting with technical issues and providing expert-level configuration and training on Verkada Products. We need someone who will be highly motivated, able to learn quickly, and work independently while making an impact on the success of our Global deployments. 

Responsibilities

  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Stay up to date on the security and IoT industries by attending and presenting at strategic conferences and providing thought leadership within the market
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
  • Write white papers and knowledge base articles about Verkada Products, features, and integrations=

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field 
  • Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card) 
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%-50% 

Preferred Qualifications

  • Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
  • 3+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant 
  • Experience working with Linux systems 
  • Previous startup experience

Annual Pay Range

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$123,500 - $175,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy. 

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