Job Application for Administration Assistant at Verra Mobility

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, are processing nearly 165 million transactions each year for more than 50 tolling authorities.

Our values

Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What’s Right, Lead with Grace, Win Together, and Own It in our every interaction with our customers and dedicated team members.

As our business looks forward and drives innovation throughout our market leading technical solutions, we look to engage a committed, full time, Business Support Administrator to support compliance across our Mobile Speed Camera Operations in NSW.

This is a permanent, hybrid, full-time position, working from our Silverwater office.

The role

Join our Mobile Speed Camera Operations team as a Business Support Administrator and play a vital role in enhancing road safety across NSW! You’ll help ensure our Mobile Speed Camera Program runs smoothly and effectively. Your role will support coordinating deployment sessions and supporting the highest standards of compliance across the program. You’ll be part of a dynamic team, helping to onboard new Mobile Speed Camera Operators (MSCOs), supporting training and development, and ensuring vehicles are certified and ready to go. Plus, you'll conduct workplace inspections and keep our reports up to date. If you're passionate about safety, compliance and teamwork, we'd love to hear from you!

As a detail-oriented Business Support Administrator at Verra Mobility you will:

Handle Escalations and Queries: Respond to issues and escalations from the Adjudication Team, clients, Compliance Manager, and Network Operations Centre.
Data and Error Management: Monitor pre-verification queues and maintain databases, resolving errors and ensuring data accuracy.
Support Operations and Compliance: Assist in recruitment, onboarding, vehicle certification, and ensure compliant operations by reviewing surveillance reports and coordinating with stakeholders.
Conduct Assessments and Inspections: Assist in site suitability and risk assessments, conduct WHS inspections, and maintain safety equipment across depots.
Report Preparation: Prepare internal and external KPI and SLA reports and communicate program performance updates to managers.
Participate in Special Projects: Support special projects like vehicle rollouts, depot activities, and certification days, ensuring smooth operations and service improvements.

Who are you?

The ideal candidate is meticulous and driven, with excellent time management and organisational skills. You excel in analytical and problem-solving tasks, ensuring responsibilities are completed to a high standard. A team player with strong communication skills, they work well with diverse stakeholders and suggest improvements proactively. Experienced in fast-paced operational and compliance related roles, they manage confidential information with integrity. Proficient in MS Office and platforms like ServiceNOW, they understand client contracts and service agreements. A valid Australian Driver’s License, a commitment to road safety, and a Cert IV in Business Administration (pref) or equivalent administration support experience are essential.

To apply, click below, submitting your resume and a cover letter detailing your suitability for the role. We look forward to your application!

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Administration Assistant

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