Fulfillment Coordinator
Who we are...
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy, and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview
The Fulfillment Coordinator performs tasks associated with the fullfillment of transponders for our clients. The physical or administrative tasks involved with the assembly, receiving, shipping, order fulfillment, storing and distributing of materials, parts, supplies and equipment. The Fullfillment coordinator will be responsible for ensuring work is consistently flowing through the department and that service levels and productivity expectations are being met.
The role also coordinates activities across vendors, purchasing, and business partner teams. In addition, the role performs the administrative function of data processing, exception processing, and reporting.
The ideal candidate will possess a high degree of critical thinking, good judgment and the ability to work collaboratively with individuals/teams in a result-oriented environment with changing priorities.
This is a temporary position with a fixed-term contract to cover maternity leave.
Essential Responsibilities
- Perform administrative functions associated with data entry, reporting, data reconciliation, electronic order processing, and tracking.
- Manage email boxes associated with order receiving
- Unpacks and checks goods received against purchase orders or invoices
- Maintains records of received goods and rejects damaged items
- Prepares and maintains records of merchandise shipped
- Posts weights and shipping charges and prepares goods for final shipment
- Prepares and assembles kitting packages for customer fulfillment
- Responsible for final quality control and shipping of all shipments
- Inspects stock and distributes materials in inventory
- Performs warehouse and inventory control processes of the warehouse including auditing, cycle counting, and physical inventory
- Performs inventory transactions systematically in a timely and accurate manner including material return to stock
- Coordinates carrier activity for freight (in bound and out bound) ensuring all shipping documentation is correct and accurate
- Coordinates Bill of Materials (BOM) creation and maintenance for all part kits
- Manage and oversee inventory levels, inventory movement, materials requests, orders, upcoming demand, and work in process. Effectively partners with purchasing, vendors, and internal partners.
- Produce reports and summaries for the leadership team to tell the story of inventory levels, order status, and expected delivery.
- Coordinate fulfillment personnel to ensure quality and Turn Time SLA’s are met consistently.
- Ensure Fulfillment procedures and procurement/setup processes are documented, up to date at all times, and communicated to all members of the team.
- Identify, suggest, and help implement cost savings and/or efficiency improvements.
- Ensure adequate staffing during fluctuating volumes.
Qualifications
- High School diploma and/or 3 years equivalent experience in Warehousing, Fulfillment or related field
- Experience in productivity-based processes
- Experience in using Microsoft products including Excel, Word, PowerPoint, and Outlook. Solid spreadsheet skills with formulas and formatting. Able to produce spreadsheet reports and summaries for the leadership team.
- Exceptional verbal and written communication skills
- Ability to effectively interface with vendors and internal customers
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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