Employee Communications Strategist
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Culture
Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.
Position Overview:
We are hiring an Employee Communications Strategist to join our growing HR business unit on its mission to enable Verra Mobility to find, engage and develop the best people, and create the culture and environment for them to do their best work. As the subject matter expert on internal and employee communications, this role directly influences how Verra Mobility informs, inspires, and engages thousands of employees across 15 countries and seven business units.
In this role, you’ll use your expertise and experience in campaign development, multimedia content creation and project management to effectively deliver employee communication programs and strategies that measurably influence the employee experience and drive business objectives. You will strengthen existing internal communication channels and introduce new ones to ensure all Verra Mobility employees are informed, inspired, and engaged. You’ll use your communication, organization, and storytelling skills to support the needs of our rapidly growing company and help make Verra Mobility a great place to work.
Responsibilities
- Execute and enhance the global Verra Mobility communication framework to ensure aligned internal communications across all Verra Mobility businesses
- Design and deliver corporate communication campaigns that use storytelling to strengthen the Employer Value Proposition and employees’ understanding of how they contribute to Verra Mobility’s collective success
- Collaborate with HR leadership, HR Business Partners, and HR subject matter experts to create and deliver communication campaigns for all core, cyclical HR programs and processes (e.g., Talent Review, Engagement Survey)
- Create high-quality content for corporate and HR communication campaigns to distribute in various channels (incl. intranet posts, email, web pages, videos, graphics, infographics, meeting presentations, etc.)
- Manage existing communication channels as needed to meet business objectives and ensure global employees and leaders are informed, inspired and engaged (e.g., intranet sites, e-newsletters, communication kits)
- Assist corporate functions (i.e., Finance, Legal, IT, Corporate Development) with communication and change management strategies for programs and processes that impact all global employees
- Measure, report on, and innovate to improve the performance and effectiveness of communication campaigns and channels
- Partner with Talent Acquisition and Corporate Marketing to create content that showcases the employee experience and employer brand in external media (e.g., verramobility.com, social media posts, annual corporate responsibility report)
- Collaborate with and support the Director of People Experience on various initiatives designed to create an engaging and fulfilling workplace experience (e.g., live and virtual events)
- Assist the HR senior leadership team in communicating HR-specific topics to the global HR team (e.g., global HR Town Hall, team announcements)
- Work alongside HR senior leadership team to create and deliver crisis communications as necessary
- Provide additional support as needed
Qualifications
- Bachelor’s degree in Journalism, Communications, Public Relations, Marketing or equivalent professional experience
- A minimum of 4-6 years’ experience in internal communications with at least two years directly supporting human resources or people operations functions
- Proven track record of designing and executing measurable internal communications and change management campaigns that support business objectives
- Proven track record of successfully managing high-impact, high-visibility projects in collaboration with multiple functions and key stakeholders
- Excellent writing, editing, multimedia content development and presentation skills
- High technical proficiency in web content management systems, photo/video editing software
- Advanced understanding of the Microsoft Office 365 product suite
- Proficient in analyzing user activity and system data to report on platform and campaign performance
- Experience at global, public companies operating in multiple countries and/or at companies operating with a parent/subsidiary company model or portfolio company model a plus
- Travel required to Verra Mobility headquarters in Arizona at least once a quarter
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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