Job Application for Director, Program Management at Verra Mobility

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Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

Culture

Verra Mobility Corporation is a rapidly growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview:

As the Director, Program Management, you will play a key role in providing world class support to our customers and clients by managing business and technology programs / projects and ensuring they are delivered in a timely manner. No challenge will be too big, and no issue will go unsolved! You are responsible for tracking the status of all programs / projects within the assigned business by working with different stakeholders, manage expectations of customers, provide status reports to Senior Leadership, document all issues and risks, and drive them to closure. You will create and manage project plans, communicate schedules with different stakeholders and ensure successful delivery of all projects and tickets. You will work in a highly collaborative environment with a team that is globally distributed. This role will have also work as a Chief of Staff and report to our Verra Mobility’s CTO.

Key Responsibilities:

Strategic Alignment: Align project objectives with overall business strategy, help identify key initiatives and prioritize projects.
PMO Leadership: Manage and develop a team of project managers, provide coaching, feedback and support to ensure project execution and completion.
Process Governance: Establish and maintain standardized project management methodologies, including project initiation, planning, and execution.
Performance Monitoring: Track project progress against key metrics (time, budget, scope), identify potential risks and issues, and implement corrective actions.
Reporting & Communication: Prepare regular reports for senior management on project status, key performance indicators, and critical decision points.
Resource Management: Optimize resource allocation across projects, ensuring efficient utilization of team members.
Stakeholder Management: Build and maintain relationships with key stakeholders, managing expectations and addressing concerns effectively.
Continuous Improvement: Identify opportunities to enhance PMO processes, tools, and methodologies to improve overall project delivery.
Change Management: Facilitate change management initiatives within the organization related to project management practices.

Qualifications:

Minimum 10 years of project management experience in a highly collaborative IT environment
Excellent communication and interpersonal skills
Experience in managing projects and schedules using Microsoft Project Plan
Must be proficient in estimating and sizing development efforts
Experienced with Office products like Excel, PowerPoint to generate reports and dashboards
Experience in IT release planning and coordination of release activities
Experienced with tools like Visual Studio Team Services, Jira
Strong problem-resolution and analytical skills
Flexible and adaptable regarding learning, task assignments, and learning new technologies
Some experience with software development, preferably with SQL server and Microsoft .Net technologies
Agile Scrum Software Development practices and tools preferred
Exposure to Microsoft Azure Visual Studio Team Services, preferred
Bachelor’s Degree Required, Masters preferred in Business or similar field

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Director, Program Management

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