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Senior Vice President Head of Product

AZ_Mesa_HQ

 

 

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

 

Culture 

 

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

 

Position Overview

Verra Mobility is at a pivotal inflection point. We are currently undertaking a strategic transformation to shift our organization from a project-based, IT-centric execution model to a modern Product Operating Model. We are seeking a visionary SVP, Head of Product to lead this evolution, reporting directly to the CEO.

You will oversee a product organization currently being reset to operate in "Durable Trios" (Product, Engineering, and Design) aligned to customer value streams rather than temporary projects. Your mandate is to institutionalize this model, ensuring our teams are empowered to solve hard problems for our customers - ranging from the world’s largest rental car agencies to major municipalities and Departments of Transportation.

This role requires a leader who can balance dual horizons: "Protecting the Core" by modernizing our legacy cash-cow platforms (such as the transition to the UNIFI and Mosaic platforms), while simultaneously fueling "New Growth Engines" in Connected Vehicle services, European expansion, and advanced transit solutions (MABLE). You will move the organization from output-focused feature delivery to outcome-focused business results.

Essential Responsibilities

Product Vision & Strategy

  • Define the North Star: Craft and evangelize a cohesive product vision that unifies our diverse portfolio - Commercial Services (RAC/FMC), Government Solutions (Safety/Enforcement), and T2 Systems (Parking) - into a seamless "One Verra" ecosystem.
  • Shift to Outcome-Based Roadmaps: Transition the organization away from sales-led feature lists to problem-based roadmaps. You will ensure teams are measured by business outcomes (e.g., reducing churn, increasing adoption, driving margin expansion) rather than just shipping code on dates.
  • Portfolio Management: rigorous management of the investment portfolio, making hard decisions to "sunset" legacy products (e.g., legacy e-commerce portals) to fund high-growth "stars" and "moonshots" like Connected Vehicle services and immersive curbside management.

Organizational Transformation & Leadership

  • Institutionalize the Product Operating Model: Build upon the foundation of Project Catalyst. Ensure the "Product Trio" structure (PM, Engineering Lead, Design Lead) becomes the standard unit of delivery, fostering true collaboration rather than siloed hand-offs.
  • Talent Development: obsess over the quality of the product team. You will recruit, coach, and retain "bar-raising" talent, specifically addressing the need to elevate Product Design to a strategic peer of Engineering and Product Management.
  • Cultural Change Agent: Navigate the "corporate immune system" to shift the culture from "mercenary" (order-taking) to "missionary" (problem-solving). You will bridge the gap between our historic operational excellence and our future innovation needs.

Execution & Delivery

  • Platform Modernization: Partner with the CTO to oversee the strategic migration from legacy monolithic systems (e.g., FlexPort, Axsis legacy) to modern, microservices-based platforms (UNIFI, Mosaic) that increase agility and reduce customer acquisition costs.
  • Discovery-First Mindset: Instill a culture of continuous product discovery. Ensure teams are validating value, usability, feasibility, and viability before writing code, minimizing waste on failed initiatives.
  • Governance: Lead the Quarterly Product Business Review (QPBR) process to provide executive visibility into product health, strategic alignment, and outcome metrics, replacing bureaucratic status checks with high-context strategic alignment.

Core Leadership Competencies

Enterprise Product Strategy

  • Ability to define and sustain a cohesive product vision that aligns customer value, business strategy, and financial outcomes across a multi-portfolio organization.

Outcome-Driven Execution

  • Proven capability to shift teams and leaders from output-focused delivery to outcome-based accountability, driving measurable impact in adoption, retention, efficiency, and growth.

Portfolio & Investment Leadership

  • Strong judgment in allocating capital and capacity across core platforms, modernization, and new growth initiatives—making disciplined trade-offs, including sunsetting legacy products, to maximize enterprise value.

Product Operating Model Transformation

  • Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, and effective governance.

Executive Decision Quality

  • Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, and risk—while enabling decision velocity across the organization.

Talent & Organizational Leadership

  • Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership.

Executive Communication & Influence

  • Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders.

IoT & Smart Mobility Domain Fluency

  • Competency in managing products at the intersection of hardware, software, and the physical world. Unlike pure SaaS, our software interacts with physical assets—tolling transponders, enforcement cameras, and parking gates. You must understand the logistics, supply chain, and maintenance implications of hardware-enabled software and navigating high-compliance B2G regulatory environments.

Qualifications

  • Experience: 15+ years of product leadership experience, with at least 5 years at the C-level or VP level in a medium-to-large public software or technology-enabled services company.
  • Transformation Track Record: Demonstrated success in transforming legacy organizations into modern product operating models (specifically experience with Cagan-style empowered teams). You have a playbook for moving teams from waterfall/project mindsets to agile/product mindsets.
  • Domain Expertise: Experience in complex B2B/B2G environments, IoT, Smart City, or FinTech is highly preferred. You understand how to innovate in high-compliance, hardware-enabled environments where software interacts with the physical world (cameras, tolling infrastructure, vehicles).
  • Strategic Financial Acumen: Ability to speak the language of the C-Suite and Board. You understand how to connect product outcomes (NPS, task completion rates) to financial outcomes (EBITDA expansion, ARR growth, CAC reduction).
  • Technical Fluency: While not an engineer, you possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to pay down technical debt while delivering new value.
  • Change Management: Exceptional soft skills and resilience. You are capable of driving alignment across distinct Business Units (Government, Commercial, T2) and functional partners (Sales, GR, Operations) to deliver a unified customer experience.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

  • Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
  • Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
  • Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
  • Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 

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