Senior Revenue Operations Analyst

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

We are seeking a dynamic Senior Analyst to join our Deal Desk and Sales Analytics team, reporting to the Deal Desk Manager within our broader Revenue Operations organization. In this role, you will play a critical part in supporting the Deal Desk Manager, working collaboratively with cross-functional teams, including Sales, Marketing, Customer Success, and Product. Your efforts will drive insights and efficiency across deal structuring, GTM strategies, and sales processes, helping to accelerate business growth and streamline operations.

What You'll Do

Sales Analytics & Reporting

• Analyze sales performance data to provide actionable insights on pipeline health, forecasting accuracy, and team productivity.
• Create and maintain dashboards and reports to track key performance metrics (e.g., bookings, win rates, lead conversion, and customer retention).
• Support leadership with data-driven recommendations to improve sales effectiveness and achieve revenue targets.
• Perform ad hoc analysis and data modeling to support strategic initiatives.

Process Optimization

• Evaluate and improve sales processes to enhance efficiency and remove bottlenecks.
• Work with sales and marketing teams to ensure alignment on lead handoff, opportunity management, and deal tracking.
• Maintain and optimize the CRM platform (Salesforce) by ensuring data accuracy, completeness, and consistency.
• Identify gaps in data quality and implement solutions to improve data hygiene.

Forecasting & Planning

• Collaborate with sales leaders to develop accurate sales forecasts and identify risks or opportunities to achieve targets.
• Monitor trends in sales activity to provide insights into team performance.

Cross-Functional Collaboration

• Partner with marketing, product management, and customer success teams to align on GTM plans and ensure seamless execution.
• Act as a liaison between sales and marketing, ensuring both teams are aligned on objectives and strategies.

What You Bring

• Bachelor’s degree in Business, Economics, Data Analytics, or a related field.
• 5-7 years of experience in sales operations, business analytics, or a similar role, preferably in the software industry.
• Strong proficiency in CRM systems (Salesforce) and reporting tools (Tableau, Power BI).
• Advanced Excel skills (LOOKUPS, PIVOTS, SUMIFS, COUNTIFS)
• Excellent analytical skills with the ability to interpret data and make actionable recommendations.
• Exceptional attention to detail and organizational skills.
• Strong communication and collaboration skills to work effectively with cross-functional teams.

Impress Us With

• Experience in the software or SaaS industry with knowledge of subscription and recurring revenue models.
• Proficiency in SQL or other data analysis tools for advanced reporting and analytics.
• Familiarity with sales forecasting methodologies and pipeline management best practices.
• Demonstrated ability to manage multiple projects and meet tight deadlines in a fast-paced environment.

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.