Financial Analyst (Operations)

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

Versaterm is currently seeking a highly motivated Financial Analyst (Operations) to join our Finance team. Reporting to the Director, Financial Planning & Analysis, you will be partnering with executive leaders across the Operations, Technology, and Finance teams to analyze Versaterm’s operational strategies and performance. This role is strategic, impactful, and highly critical.

We aim to create a meaningful career experience in which you will be exposed to a diverse working environment. You will be a critical member of both the company’s Finance and Operations teams and will be a key influencer of our revenue growth. If you thrive on collaboration and enjoy working within a hands-on role, come join our team!

What You’ll Do

• Develop capacity & planning model and methodologies to drive management and prediction of contracted services subscription start (‘Go-Live’) dates
• Coordinate with accounting, operations and support manager to develop productivity and cost models for customer support, implementations and professional services functions. 
• Develop key metrics in this area to drive planning and forecasting related to revenue growth.
• Develop product specific models and analysis of cloud hosting services and technology cost, based on usage or licence requirements.
• Track & analyze capital spend
• Prepare financial reports, dashboards, and presentations for the Operations team to aid in decision-making and resource allocation.
• Assist operation and R&D team in process and system implementation
• Conduct ad hoc financial analysis to support the Company’s Operations team as required
• Support development of annual budgets and periodic forecasts aligned with the company's strategic objectives
• Regularly monitor actual performance against forecasts and budgets, providing variance analysis and actionable recommendations

What You’ll Bring

• Bachelor of Commerce or Business Administration - Finance or related fields.  Strong academic record with relevant certifications such as CPA, CFA or MBA
• 3-5 years of experience in financial analysis and planning, preferably with direct experience to or analysis of product costs and customers operations for high-growth tech-enabled services or SAAS industries
• Highly skilled and proficient with Microsoft tools (Excel, Word, PowerPoint)
• Excellent written/verbal communication skills; strong interpersonal skills
• Ability to exercise sound judgment and prioritize tasks as needed.
• Strong time-management skills and an ability to multi-task
• Proactive: always remaining curious and not afraid to ask questions.
• Ability to think outside the box for ways to improve current processes
• Ability to work collaboratively in cross-functional teams.
• Adaptable to a fast-paced, dynamic environment

Impress Us With

• The ability to summarize data into visual dashboards using charts, graphs, trend analysis.
• Prior Knowledge of Project & Effort Tracking Systems, Ticketing Systems, SalesForce, Intacct, or other accounting systems
• Familiarity or certified in Amazon Web Services or MS Azure
• Strong technical skills, particularly with Excel, Visual basic, SQL, PowerBI or Tableau
• High degree of curiosity and intrinsic motivation

A Career with Versaterm

We support our employees in building their skill sets and defining their career paths. You’ll have the opportunity to:

• Work closely with our client community to help them address real-world problems
• Have meaningful input into our direction and products
• Hold yourself to the highest standards, and take pride in your work
• Engage with teammates to foster knowledge exchange, mentorship, and constructive feedback
• Help protect and save lives by providing essential tools to public safety professionals, including 911 dispatchers, emergency responders, records staff, investigators, command staff, etc.

Some of Our Perks

• Competitive salary
• Comprehensive benefits package (Health, Dental, Medical, Vision)
• Friday Flex Day Program (additional monthly PTO day for in-office employees)
• Group RRSP plan
• Starting three weeks vacation
• Wellness and Cellphone stipends
• Compensated bus passes
• Company-hosted social events and activities
• Open-plan offices with standing desks

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.