Database Administrator

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

Reporting to the Database Administrator Team Lead - a Database Administrator Tech (DBA) assists in, installing, configuring, upgrading, patching, and maintaining the databases utilized by the Versaterm software suite.

DBAs work with product managers, project managers and clients in the planning and development of the databases, maintaining the integrity of data, and troubleshooting any technical issues.  They ensure that the databases that the Versaterm software uses are optimized for the mission critical systems that depend on them.  DBAs must be knowledeable, trustworthy, independent, and technically competent as they will be accessing and recommending and/or applying changes to live public safety systems for police agencies, fire departments and ambulance services.

DBAs also monitor new database technologies and releases to assess their implementation within the Versaterm software suite.

 What You’ll Do

• Install, upgrade and configure databases for Versaterm software on various customer, cloud and in-house Linux based servers
• Troubleshoot performance issues that arise with regards to the database operations
• Plan and coordinate data migration between systems
• Provide detailed knowledge of database configurations and provide optimal recommendations based on how the data is stored, accessed, and maintained
• Communicate with customer IT staff for deployment related questions
• Handle ad-hoc technical requests where databases are concerned
• Provide technical services associated with client installations and upgrades in accordance with a target timeline
• Create and maintain internal technical documentation concerning database and client environments up-to-date

 What You Bring

• Information technology certificate or diploma from a recognized school, college, or university
• Three to five years of related database administrative experience
• Excellent knowledge of relational databases and SQL
• Ability to troubleshoot and optimize database performance issues
• Knowledge of best practices for database schema and query creation
• Experience with and/or expert knowledge of with PostgreSQL, MS SQL Server, AWS, Azure, Redis, Elasticsearch, Informix
• Excellent knowledge of Linux, VIM, and scripting languages
• Good knowledge of programming/coding
• Good written and oral English language skills
• Clear background check required
• Able to obtain PWGSC government security clearances (Canada)

 Impress Us With

• Commitment to the provision of extraordinary levels of customer service
• Ability to multitask, prioritize and manage time efficiently
• Active listening, verbal and written communication skills
• Able to forge robust internal and external partnerships
• Independent worker and team collaborator
• Excellent communication, listening and problem-solving skills
• Acute attention to detail
• Strong aptitude for mathematics
• Effective conflict management skills
• Technical expertise
• Effective decision making

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.