Quality Assurance Analyst

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

FivePoint Solutions, part of Versaterm, is focused on delivering solutions to state and local agencies, primarily courts and law enforcement. We are the U.S.-based leading provider of Pre-trial Services, Case Management, School Safety, Data Exchange, and Records Management services to governments. FivePoint Solutions is a company that hasn’t forgotten why it exists. We make people’s lives easier by helping them work smarter.

FivePoint Solutions is uniquely positioned in the marketplace with vast experience streamlining data entry; importing, organizing & managing documents; increasing workflow & efficiency through automation; designing agency-defined customized dashboards & workflows; connecting officers, investigators and prosecutors through one portal; and facilitating data exchange between disparate systems to over 30 RMS, CAD, and JMS vendor systems. Our solutions focus on the delivery of services and solutions including law enforcement, school safety solutions, court solutions, and document management systems. Reviewing and analyzing system specifications.

The Role

The Quality Assurance Analyst will be responsible for ensuring the quality, reliability, and usability of the custom software solution. They will develop test plans, create test cases, execute functional and non-functional tests, perform regression testing, report, and track defects, and collaborate with the development team to resolve issues. The Quality Assurance Analyst will also participate in requirement reviews, provide feedback on usability and user experience, and contribute to the overall software quality assurance process.

The Ideal Candidate

You should have extensive experience manual testing web-based services built from scratch. You must be comfortable writing test cases and the tenaciousness to keep looking for bugs. You must be effective at prioritizing workload, balancing demands from multiple projects and ongoing prioritization of goals and objectives, as well as skilled at problem solving and expectation management. You are a curious individual who does not hesitate to ask questions. Ultimately, you understand the importance of undertaking repetitive tasks in an attempt to locate issues with the solutions and enjoy working alongside a dynamic team to resolve them.

What You’ll Do

• Collaborating with team members to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors through the process
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality and maintain control quality throughout the project lifecycle

What You Bring 

• Bachelor’s Degree preferred
• 3+ years of QA Experience
• Strong written and verbal communication skills
• Ability to create test cases
• Experience testing in a .Net environment is an asset
• Experience in API testing is an asset

Nice to have

• Ability to query a database
• Knowledge of Azure Dev Ops

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.