Quality Assurance Specialist

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role 

We are seeking a Quality Assurance Specialist to perform quality verification tests on our various public safety products, in accordance with the priorities and schedules defined by the Product Manager. Test functional web-based/cloud services and applications. Each project team will be comprised of QA, Developers, Support staff, and a Project Manager who will closely deliver our solutions to our agency clients.

What You’ll Do

• Manually test development tasks created by the development and support teams
• Enthusiastically participate in team discussions, collaborate on problem-solving, and engage in an interactive and dynamic environment
• Develop test plans, design, and formalize test scenarios
• Keep knowledge updated on our software’s latest features
• Coordinate with the team as needed on new features and replication of customer-reported defects
• Bring your technical expertise to analyze incidents raised by customers or management
• Accurately identify and communicate defects and systems enhancement requests to the development teams
• Install and validate application packages
• Collaborate with developers, product managers and other QA-assigned personnel
• Conduct post-release/ post-implementation testing

What You Bring

• Degree in computer science, a diploma in computer programming, or other equivalent education
• Over 1 year of professional work experience in the testing field
• Experience with querying using SQL and a variety of Relational DBs
• Familiarity with Linux is an Asset
• Experience testing in a .Net environment is an asset
• Experience in API testing is an asset
• Knowledge of JIRA is an asset

The Ideal Candidate

• You should have experience manually testing desktop and web-based applications. 
• You’re meticulous and driven. 
• You’re comfortable writing test cases.
• You’re effective at prioritizing workload, balancing demands from multiple projects and ongoing prioritization of goals and objectives, as well as skilled at problem solving and expectation management.
• You’re a naturally curious individual who does not hesitate to ask questions. 
• Ultimately, you understand the importance of undertaking, seemingly, repetitive tasks in an attempt to locate issues with the solutions and enjoy working alongside a dynamic team to resolve them.

Some of Our Perks

• Competitive salary
• Comprehensive benefits package (Health, Dental, Medical, Vision)
• Group RRSP plan
• Starting three weeks' vacation
• Compensated bus passes
• Company-hosted social events and activities
• Health and Wellness Stipend
• Open-plan offices with standing desks

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.