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Talent Programs Manager – Learning and Advancement

Ottawa, Ontario, Canada

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Talent Programs Manager – Learning and Advancement serves as the lead for designing, executing and administering enterprise-wide learning and career advancement initiatives. This role balances hands-on operational responsibilities with senior-level individual contributor expectations, including influencing learning strategy and collaborating with Workforce Effectiveness and Talent Management leaders. The role oversees day-to-day program management, platform administration, and targeted program execution, while providing subject matter expertise to support organizational learning and career growth. This job posting is being used to fill an existing vacancy. 

What You Do

Program Strategy and Execution

  • Oversee the design and operationalization of the organization’s learning strategy, influencing stakeholders across the business.
  • Lead planning, execution, and day-to-day management of programs, coordinating workstreams such as career frameworks, skills strategy, and learning enablement.
  • Partner with HRBPs, Talent program teams, and business leaders to embed learning, career development, and capability-building initiatives across the employee lifecycle.

Learning Platforms and Content Management

  • Manage and administer learning platforms (e.g., LinkedIn Learning), including permissions, access, and content visibility.
  • Curate learning pathways and collections aligned with organizational priorities.
  • Develop learning assets (videos, one-pagers, job aids, etc) and oversee sourcing and translation of French-language content.
  • Stay informed, and in some cases provide support, of compliance training programs and identify opportunities to align for a consistent employee experience.
  • Partner with external vendors to deliver targeted programs when appropriate.

Professional Development and Manager Enablement

  • Administer and execute the professional development policy, tracking program usage, course completion, and engagement metrics.
  • Lead operational delivery of manager enablement initiatives, ensuring smooth implementation and alignment with broader L&D strategy.
  • Provide functional expertise to assess departmental or individual learning needs, recommend solutions, and design or facilitate training as needed.

Measurement, Analysis, and Continuous Improvement

  • Define success metrics and track participation, skill adoption, and career mobility.
  • Analyze program data and participant feedback to inform improvements, enhance program effectiveness, and ensure scalability and inclusivity.
  • Ensure learning programs are aligned with organizational priorities and support employee growth.
  • Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.

What You Bring

  • Degree in Human Resources, Organizational Development, Adult Learning, or related field; relevant learning, development or coaching designations/certifications are a plus.
  • A minimum of 7+ years of experience in Learning, Talent Development, or HR Program Management; experience in instructional design or facilitation is a plus.
  • Proven success managing cross-functional programs and multiple priorities.
  • Strong understanding of career and skills frameworks and their practical application.
  • Exceptional stakeholder management, facilitation, and communication skills.
  • Advanced organizational and analytical skills; able to influence without authority.
  • Proficiency in HR software, LMS solutions and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Passion for learning, developing others, innovation, and empowering employees to grow.
  • Ability to work independently and as part of a team.
  • Strategic thinker with a hands-on, execution-driven approach.

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

Versaterm uses digital tools, including AI, to support early stages of recruitment, but all hiring decisions are still made by people. Our use of AI is regularly reviewed to ensure alignment with our values, ethical standards, and legal requirements.

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.

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