Back to jobs
New

Director, Enterprise GTM and Business Systems

Mesa, Arizona, United States

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

As the Director, Enterprise GTM and Business Systems, you will be the senior owner of the organization’s commercial and enterprise systems ecosystem. This role reports to the VP, Revenue Operations and partners closely with Sales, Marketing, Customer Success, Finance, Legal, IT, and Product.

Phase one of this role focuses on a Salesforce led GTM transformation. The priority is rebuilding the CRM foundation, implementing CPQ, strengthening data governance, and delivering reliable integrations across the revenue stack. Over time, the scope expands to include enterprise platforms across Finance, Legal, Service, and Marketing, with accountability for an integrated and scalable systems architecture.

This is a hands-on leadership role. The leader sets the roadmap, designs the architecture, and leads a small team and partners to deliver systems that support how the company sells, quotes, contracts, bills, services customers, and reports performance.

Success in this role will be measured by a successful Salesforce and CPQ transformation supported by clean, governed, and trusted enterprise data; stable and reliable integrations across enterprise platforms; high adoption by Sales, Marketing, and Customer Success; reduced manual effort and system rework; and a predictable delivery cadence aligned with revenue priorities.

 

What You’ll Do

GTM and enterprise systems strategy:

  • Own the enterprise GTM and business systems strategy and roadmap
  • Define the target architecture across Salesforce, CPQ, ERP, CLM, Service, marketing automation, and analytics platforms
  • Align systems strategy to commercial priorities and company growth plans
  • Lead platform rationalization to reduce overlap, cost, and technical debt

Salesforce and GTM platform ownership:

  • Serve as the senior Salesforce owner for all commercial teams
  • Lead solution design for complex requirements, including automation, data model design, and advanced workflows
  • Set standards for configuration, development, testing, and deployment
  • Maintain a disciplined backlog, sprint plan, and release cadence aligned to revenue priorities

CPQ and commercial systems:

  • Lead the technical design and implementation of CPQ
  • Partner with Deal Desk on pricing logic, discount structures, approval workflows, and commercial guardrails
  • Ensure clean integration between CPQ, Salesforce, CLM, and financial systems
  • Own CPQ performance, enhancements, and ongoing system health

Enterprise integrations and architecture:

  • Own integration architecture across CRM, ERP, CLM, Service, marketing automation, Gong, and other enterprise platforms
  • Partner with Finance and IT to support secure, reliable data flows for orders, contracts, billing, renewals, and revenue reporting
  • Define and enforce integration standards and patterns across the enterprise
  • Reduce manual work through automation and well-designed system connections

Data governance and master data management:

  • Own master data management for customer, revenue, product, and contract data
  • Define data ownership, validation rules, lifecycle controls, and naming standards
  • Build processes that ensure accurate, controlled, and auditable data across CRM and connected enterprise systems
  • Partner with Marketing Ops, Finance, and CS Ops to maintain a single source of truth
  • Monitor data quality through dashboards, alerts, and recurring audits
  • Enforce access controls, security standards, and audit readiness

GTM tools and enablement support:

  • Own technical implementation and integration of Sales Tech tools
  • Partner with Marketing Operations on Marketo architecture, routing, and data flows
  • Evaluate new GTM and enterprise tools and guide vendor selection
  • Support Enablement with system training and adoption plans

Delivery and change leadership:

  • Lead structured delivery for all GTM and enterprise systems initiatives
  • Own documentation, testing standards, and release management
  • Communicate progress, risks, and trade offs to executive stakeholders
  • Drive adoption and change through clear process and system design

Team and vendor leadership:

  • Lead and develop a small team of admins and technical ICs
  • Set priorities, expectations, and operating norms
  • Manage external vendors and implementation partners
  • Build internal capability while protecting system stability

Stakeholder partnership and governance:

  • Act as the primary systems partner for Sales, Marketing, Customer Success, Finance, Legal, and IT
  • Advise executives on platform decisions and architectural trade-offs
  • Own system access models, permissions, and compliance alignment
  • Proactively manage risk, uptime, and platform performance

 

What You’ll Bring

  • 10 – 15+ years of progressive Salesforce experience in B2B or SaaS environments, with at least 5 years in a leadership or management capacity.
  • Bachelor's degree in Business, Finance, Technology, or a related field required; MBA or advanced degree preferred.
  • Salesforce certifications such as Administrator, Advanced Administrator, CPQ Specialist, or Architect track are strongly preferred
  • Senior level experience in Salesforce administration, solution design, and architecture
  • Direct ownership of at least one CPQ implementation in a complex selling environment
  • Experience integrating Salesforce with ERP, CLM, Service, marketing automation, and analytics platforms
  • Experience linking Salesforce to financial systems such as NetSuite or Sage Intacct
  • Strong understanding of sales, renewal, expansion, and customer lifecycle processes
  • Experience leading admins, architects, or technical ICs
  • Experience working with vendors and implementation partners
  • Background in regulated or compliance sensitive environments preferred
  • Deep Salesforce architecture and configuration expertise
  • Strong integration and data modeling skills
  • Structured problem solving and clear communication
  • Ability to translate business priorities into scalable technical designs
  • Comfort partnering with senior leaders across functions
  • Bias toward simple, maintainable solutions
  • High ownership and follow through

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com. 

Create a Job Alert

Interested in building your career at Versaterm? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Versaterm’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.