Senior Product Owner

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role 

We are seeking a Senior Product Owner who will play a key role in shaping the mission-critical systems that serve as the backbone for Police, Fire, and EMS. This role builds on core Product Owner responsibilities, providing leadership across multiple product areas and ensuring delivery aligns with strategic priorities. The Senior Product Owner will serve as the key liaison between the software development team and the Product Manager. This role is responsible for ensuring that product requirements are effectively communicated, prioritized, and executed by the development team. You will manage the product backlog, define user stories, and facilitate Agile processes to deliver high-quality software products that align with the broader product strategy.   

What You Do 

• Partner strategically with Product Managers to influence the product vision and translate high-level roadmaps into actionable plans for multiple development teams. 
• Own and manage multiple product backlogs, ensuring user stories and acceptance criteria are well-defined, estimated, and prioritized based on stakeholder needs. 
• Act as the primary point of contact for engineers, clarifying requirements and facilitating Agile processes like sprint planning and refinement. 
• Represent the voice of the customer to development teams and collaborate with designers and analysts to align priorities across the organization. 
• Review completed work to ensure it meets the product vision and partner with QA teams to maintain high quality standards. 
• Analyze team processes to drive efficiency and provide mentorship to other Product Owners to strengthen overall Agile practices. 

What You Bring 

• Degree in Computer Science, Business, or related field. Advanced degree or relevant certifications (e.g., CSPO, SAFe PO) are a plus.   
• A minimum of 5–7 years of experience as a Product Owner or in a similar role in software development, ideally in enterprise SaaS or public safety software.  
• Deep understanding of Scrum or Kanban frameworks and proficiency in backlog management and user story creation. 
• Technical acumen or familiarity with software engineering concepts like APIs and cloud architectures.  
• Exceptional ability to communicate complex technical requirements to non-technical stakeholders. 
• Deep expertise in Agile frameworks and hands-on proficiency with JIRA and Confluence; experience with "Aha!" is considered a strong asset. 

Note: This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.