Senior Product Manager

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

We are seeking a Senior Product Manager who can help shape mission-critical systems that serve as the backbone for Police, Fire, and EMS. The Senior Product Manager – Athena, will lead the strategic modernization of Athena, a CAD/RMS suite designed to support U.S. public safety agencies. Athena provides mission-critical capabilities for Computer-Aided Dispatch, Records Management, Mobile Data, and Incident Command. You will guide the vision, strategy and execution of products, working closely with customers, marketing, designers, and engineers to deliver solutions that simplify complex workflows, support critical decision-making, and enhance community safety. This position is both strategic and hands-on — balancing long-term product direction with day-to-day prioritization to ensure our products continue to lead the industry.  This job posting is being used to fill an existing vacancy.

What You Do

• Define the product’s vision and long-term strategic direction, ensuring it stays competitive and future-ready through targeted modernization initiatives. 
• Clearly articulate the business case and customer value for each initiative, identifying market opportunities and defining success metrics to guide development and drive strategic success. 
• Manage and oversee all elements of the product development lifecycle, from initial concept and research to post-launch optimization. 
• Take accountability for the product’s P&L and pricing strategies to drive revenue growth while maintaining alignment with the broader Versaterm ecosystem. 
• Work closely and collaborate with customers, marketing, designers, and engineers to deliver solutions that simplify complex workflows and enhance community safety. 
• Champion user experience transformation by applying contemporary design principles to legacy systems to modernize the experience. 

What You Bring

• Bachelor’s degree in Computer Science, Business, or a related field; advanced degrees or certifications (CSPO, SAFe PO) are a plus. 
• A minimum of 7 years of product related experience, ideally within enterprise SaaS or public safety; experience in the CAD/RMS space or public safety domain is a plus. 
• Hands-on experience across strategic execution, including pricing strategies, business cases, and P&L management. 
• Technical acumen or familiarity with software engineering concepts like APIs and cloud architectures.  
• Experience leading UI/UX redesigns or the integration of emerging technologies into mission-critical platforms. 
• Experience establishing value propositions, product messaging, and effective go-to-market strategies. 
• Exceptional communication skills (writing, editing, and presentation), with the ability to influence cross-functional teams and executive audiences. 
• Deep expertise in Agile frameworks and hands-on proficiency with JIRA and Confluence; experience with "Aha!" is considered a strong asset. 

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.