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Content Specialist - GTM (Go-To-Market)

Mesa, Arizona, United States

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

We are seeking a detail-oriented and creatively-minded Content Specialist to join our Go-To-Market (GTM) Enablement team. In this role, you will be responsible for designing, building, and maintaining high-quality enablement content that supports training programs across Sales, Customer Success, Marketing, Product, and Revenue Operations.

As part of the centralized GTM Enablement function, you will play a key role in shaping the quality, clarity, and effectiveness of our training and learning materials. You will work closely with Enablement team members and GTM stakeholders to translate concepts, processes, and product knowledge into engaging, visually compelling, and instructionally sound learning experiences.

This role combines instructional design, content development, and content management system ownership. You will help ensure enablement content is accessible, consistent, aligned with brand standards, and optimized to drive understanding, retention, and real-world application. This is an excellent opportunity for someone early in their career who is passionate about content creation, design, and learning, and who wants to have a direct impact on how teams learn and perform.

What You Do

  • Design and develop enablement content, including training presentations, playbooks, lesson materials, and structured learning modules that support GTM training programs.
  • Own and manage enablement content within platforms, ensuring content is organized, maintained, and accessible.
  • Maintain and update enablement content libraries, ensuring materials remain current, accurate, and aligned with business priorities.
  • Support development of training curricula and lesson materials in partnership with Enablement tem members.
  • Create visually polished, brand-aligned enablement materials that improve the clarity and effectiveness of training programs.
  • Support rollout of enablement initiatives by preparing, organizing, and publishing content for GTM teams.
  • Continuously improve enablement content based on feedback from stakeholders and evolving organizational needs.

What You Bring

  • 2-4 years of experience in content creation, instructional design, training support, marketing, design, or related fields.
  • Strong PowerPoint, video creation and visual presentation skills required.
  • Demonstrated ability to create professional, visually polished content.
  • Strong organizational and attention-to-detail skills.
  • Bachelor’s degree or equivalent experience preferred.
  • Experience with content management systems, design tools, or learning platforms preferred.
  • SaaS or technology industry experience is a plus, but not required.

Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.

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