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Payroll and Benefits Specialist
Vertical Bridge REIT, LLC, is the largest private owner and operator of wireless communications infrastructure in the United States and has a nationwide portfolio of over 18,000 towers. The company provides build-to-suit and colocation solutions to the telecommunications industry. In 2020, Vertical Bridge became the first tower company in the world to achieve the CarbonNeutral® company certified status and has been recertified every year since.
Summary:
The Payroll and Benefits Specialist is a customer-centric role responsible for the administration of payroll, benefits, and retirement programs. Ensuring accuracy, compliance and a positive team member experience. This position also leverages data and analytics to identify trends, improve processes, and enhance the overall effectiveness of Vertical Bridge’s total rewards programs, contributing to a great work culture.
Job Functions:
Payroll Administration
- Process and validate bi‑weekly payroll for hourly and salaried employees, ensuring accuracy, timeliness, and compliance
- Review and reconcile commission payments, bonuses, and other variable pay components
- Audit payroll data regularly to ensure proper tax withholdings, earnings, and deductions
- Maintain payroll records, reports, and documentation in accordance with company and regulatory requirements
- Complete all post‑payroll items including benefit uploads and account reconciliation, Finance deliverables and requests
Benefits & Retirement Program Administration
- Support the day‑to‑day administration of medical, dental, vision, life, disability, and other health and welfare benefits
- Ensures the accuracy of all benefits enrollments in the HRIS to provide accurate carrier eligibility information
- Processes and administers all leave-of-absence requests and disability paperwork
- Reconcile and process monthly invoices
- Assist with 401(k) plan administration, including contribution audits, eligibility tracking, compliance activities, and employee inquiries
- Assist with open enrollment activities, employee communications, and system updates
- Serve as a resource to employees regarding benefits eligibility, coverage, and qualifying events
Analytics, Reporting & Compliance
- Use data and analytics to identify trends, recommend process improvements, and enhance program effectiveness
- Produce regular and ad‑hoc reports on payroll, benefits utilization, turnover, headcount, and other reports
- Support audits, including payroll, 401(k) compliance testing, and ACA reporting
- Ensure compliance with all applicable laws, including FLSA, ERISA, ACA, HIPAA, COBRA, and IRS regulations
Employee Experience & Support
- Provide exceptional customer service to team members and third party resources, responding quickly and accurately to inquiries
- Support onboarding and offboarding processes related to payroll and benefits
- Provide operational support for charitable initiatives, including assistance with monthly meetings, events, check processing, and financial documentation
- Maintain all company information in the strictest confidence. Adhere to internal confidentiality guidelines
- Help maintain a consistent, positive employee experience aligned with Vertical Bridge’s culture and core values
These job functions are representative of tasks accomplished by incumbents. The list is not exhaustive; incumbents perform other job-related tasks.
Supervisory Responsibilities:
None
Working Conditions and Physical Demands:
Position will work directly from the corporate office with minimum travel. Required to attend department and company meetings.
Education and Experience:
- Four-year degree in Human Resources, Business Administration, Accounting, or related field preferred
- 3–5 years of experience in payroll, benefits (including retirement plan regulations), or HR operations; multi‑state payroll experience is required
- Proficient with HRIS and payroll systems – Paycom preferred
- SHRM Certified Professional (PHR) preferred
- Proficient in Microsoft Office Suite, with advanced skills in Excel
- Strong analytical skills with the ability to interpret data, identify trends, and recommend solutions
- Demonstrated mastery balancing multiple tasks, highly organized and attention to detail required
- Strong customer service mindset with excellent communication skills
Vertical Bridge is committed to a policy of equal employment and will not discriminate against an applicant or employee. Vertical Bridge is an Equal Employment Opportunity Employer M/F/D/V
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