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Quality Manager

Torrance, California, United States

When you join the Verus Aerospace team, you are more than a number – you are a valued part of our company family. Superior craftsmanship, employee pride and a shared commitment to continuous improvement are the foundation of our success. We have a strong reputation for professionalism and quality in the aerospace industry. Our company is committed to excellence and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success. We seek team members who are passionate, adaptable, driven to achieve quality results, focused on continuous improvement, self-motivated and problem solvers.

Position Summary

The Quality Manager will be accountable for the entire Quality Management System function. In this role, you will integrate and develop processes that meet business needs across the organization, manage complex issues within the functional area of expertise, be involved in long-term planning, and contribute to the overall business strategy.

The Quality Manager will maintain third party certifications, including AS 9100 and prevent minimal findings. Will be responsible to successfully resolve customer quality issues in a timely manner. Will manage internal quality issues and make sure they are handled in a proactive, interactive and professional manner.

Essential Duties and Responsibilities

  • Ensure the reputation and integrity of the company by meeting all customer, regulatory authority, and third party assessor requirements
  • Responsible for implementing quality compliance, assurance and improvement initiatives
  • Manages & works closely with the Quality Team to support the resolution of customer quality defects
  • Works with the Quality Team & Supply Chain leadership to drive improvements in supplier quality performance
  • Works directly with suppliers to improve supplier quality performance
  • Monitors site dashboard performance trends to identify and drive opportunities for quality improvement.
  • Establish and implement metrics for monitoring system effectiveness and to enable sound quality decisions–product, supplier, customer, regulatory and systems quality
  • Ensures the site is properly prepared for internal, customer and/or third party, regulatory audits and ensures audits are properly managed
  • Supports contract reviews for new contract awards, POCs and customer and supplier LTA’s
  • Provide necessary training to improve Quality Assurance Maturity across the business
  • Oversees the root cause and corrective action process to drive effective process & quality improvements
  • Achieve company goals through managing and mentoring of the QA team.
  • Maintain ISO 9001 and AS 9100 certifications. Manage the internal and external auditing process.
  • Develop policies to support Quality Improvement Plans
  • Seek, share and institutionalize best practices
  • Provide leadership and experience in support of lean manufacturing, product engineering, and manufacturing quality
  • Change agent with strong credibility and influence in the organization
  • Ability to motivate others and achieve results
  • Strong analytical and quantitative skills
  • Statistically literate and familiar with Six Sigma quality concepts and tools
  • Demonstrated commitment for process improvement
  • Customer - focused in defining quality and establishing priorities
  • Strong oral and written communication skills
  • Ability to deliver effective presentations and educate at all levels of the organization. 
  • Proficiency in math and blueprint reading
  • Ability to effectively read, write and verbally communicate in English

Areas of Responsibility

1. Business Management System Quality Representative

  • Internal quality issue resolution
  • Customer quality issue resolution
  • Supplier quality issue resolution

2. Business Management System oversight

  • Conduct internal Business Management System audits
  • Quality Manual ownership
  • 3rd party certification audit focal

3. Customer Quality liaison

  • Customer audit focal
  • Hardware qualification / conformity

4. Supplier Quality liaison

  • Hardware qualification / conformity
  • Supplier qualification / approval
  • Supplier audits

5. Regulatory Agency Quality Liaison

  • Agency audit focal
  • Hardware qualification / conformity

6. Site Calibration Management

  • Develop, implement and manage site system

Position Requirements

  • Bachelor’s degree in technical, engineering or business highly preferred or commensurate experience and training.
  • Demonstrate Aerospace Quality experience in various positions of growth particularly leadership roles
  • Extensive knowledge of Lean, Six-Sigma, and other continuous improvement theories and tools.
  • Experience with internal and external quality audits.
  • Experience developing and maintaining quality procedures and policies.
  • AS9100 certification compliance management.
  • Knowledge of CNC machining process helpful, but not required.
  • Knowledge of various fabrication processes, bending, forming, and assemblies are advantageous.
  • Experience with PPAP and FMEA
  • Experience submitting data into NET INspect

Pay Transparency

The salary information is a general guideline only. A wide range of factors are considered when extending an offer, such as job-related knowledge and skills, qualifications, education/training, key skills as well as market and business considerations.  Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. 

California pay range

$90,000 - $120,000 USD

Equal Employment Opportunity
Verus Aerospace is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, gender, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. A notice describing Federal equal employment law is available here.

Reasonable Accommodations
Verus Aerospace is committed to offering reasonable accommodations to qualified job applicants with disabilities. If you need assistance or an accommodation due to a disability, please click here to contact us and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Transparency In Coverage (TIC) information
This is a link that will take you to Anthem’s website for access to Verus’ Machine-Readable Files per the Consolidated Appropriations Act, 2021 Transparency in Coverage requirement to provide Machine-Readable Files on the health plan (effective July 1, 2022).
https://www.anthem.com/ca/machine-readable-file/search

ITAR Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by ITAR (22 CFR §120.15).

E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. 888-897-7781 dhs.gov/e-verify

I certify that I have made true, correct, and complete answers and statements on my employment application, any supplements to it and in any interview in the knowledge that they will be relied upon in considering my application for employment. I understand that any false or misleading information or omission may disqualify me from further consideration for employment and may lead to my dismissal from employment or revocation of an offer of employment, if discovered at a later date.

I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require the completion of an I-9 Form in this regard.

This Company does not tolerate unlawful discrimination in its employment practices.  No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her race, color, religion, national origin, genetic information, gender, gender identification, gender expression, marital status or civil partnership/union status, sexual orientation, cancer related condition, medical condition, citizenship, age, physical or mental disability (actual or perceived), pregnancy disability, or family leave status, pregnancy, breastfeeding needs, reproductive health decision-making, organ or bone marrow donor status, or military or veteran’s status, or any other protected status under applicable federal, state, or local law.  This company likewise does not tolerate harassment based on sex, race, color, religion, national origin, genetic information, citizenship, age, disability, or any other protected status.  Harassment of our employees is strictly prohibited, whether it is committed by a manager, coworker, subordinate, or non-employee (such as a vendor or customer).  The Company takes all complaints of harassment seriously and all complaints will be investigated promptly and thoroughly.

I hereby understand and acknowledge that any employment relationship with this Company is of an “at will” nature, which means that my employment may be terminated by me or the company at any time for any reason or no reason, and with or without notice.  It is further understood that this “at will” employment relationship cannot be changed except in writing by an authorized executive of this Company.  If hired, I agree to abide by all of the Company’s rules, policies, and procedures.  I understand that the Company and all plan administrators shall have the maximum discretion permitted by law to administer, interpret, modify, discontinue, enhance, or otherwise change all policies, procedures, rules, benefits, or other terms or conditions of employment.

I understand that in addition to this application, the employment process may, for certain positions, include any or all of the following procedures: testing – aptitude, personality and/or skill, multiple interviews, post-offer thorough background checks and drug screening test.

Immigration Compliance Plan

The Company policies include a commitment to non-discrimination based on race, national origin and immigration status. Pursuant to the Immigration and Nationality Act (INA), which protects work authorized individuals from employment discrimination on the basis of citizenship status or national origin, employment decisions will not be made on the basis of a person’s national origin, race or immigration status except to the extent necessary to comply with the International Traffic in Arms Regulations (ITAR).

In those situations, the Company will need to obtain information necessary to comply with the requirements of the International Traffic in Arms Regulations (ITAR). This will include collection of documentation to establish one of three categories of citizenship/ immigration status: (1) U.S. Citizenship; (2) Permanent Residency (Green Card) and (3) Asylum or Refugee Status (formally recognized or assigned such status by the U.S. Immigration and Customs Enforcement).

If an applicant or employee does not meet the category applicable to their anticipated work for the Company, the Company cannot hire such applicant. In order to ensure ITAR compliance, all applicants and employees of the Company will have their immigration status checked through a system called “E-Verify.” If the findings on the E-Verify search are not accurate, please contact Human Resources and obtain copies of all documents related to your work status. Employees who are not authorized to work in the United States cannot be employed at the Company.

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