At Verve Coffee Roasters, we believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farm level to street level.
This is a critical, versatile, and highly organized role responsible for administering core HR functions, including: employee/labor relations, recruiting, health and safety, benefits administration, leave/attendance tracking and payroll. A key focus is ensuring comprehensive labor law and regulatory compliance.
Key Responsibilities:
Handles workforce administration, including disciplinary matters; disputes and investigations, benefits, and leave administration.
Serves as the primary liaison between management and union representatives, requiring strict adherence to the Collective Bargaining Agreement (CBA) to foster a productive, working relationship.
Facilitates communication, utilizing excellent negotiation and conflict resolution skills, to maintain a stable, compliant and engaged work environment.
Processes and completes necessary documentation for EDD claims (unemployment, disability, etc.) and assists with payroll processing.
Ensures strict adherence to all labor laws and internal company policies.
Helps maintain and update the Employee Handbook and policies to reflect current legal requirements and company standards.
Promptly address and manage workers’ compensation incidents
Handles employee and labor relations matters.
Participates in employee disciplinary meetings, terminations, disputes, and investigations.
Creates and analyzes reports, drafts policies and presentations for staff and management and drafts new contracts.
Provides guidance to employees and managers on company policies, resolves conflicts and addresses grievances with a high degree of confidentiality.
Supports initiatives that promote a positive work environment, such as employee recognition programs, wellness events, and diversity and inclusion (D&I) activities.
Other duties as assigned.
Requirements:
3+ years of HR experience in a generalist role, with at least 1–2 years in a unionized environment
Bachelor’s degree in Human Resources, Business Administration, or a related field
Advanced knowledge with Microsoft office, Google suite and ADP Workforce Now.
Skills, Knowledge and Abilities
Strong understanding of Labor Relations including experience with supporting or participating in contract negotiations, "Just Cause" principles, Weingarten Rights, and the grievance lifecycle.
Exceptional interpersonal, negotiation, and conflict-resolution skills.
A proven ability to handle sensitive information with extreme discretion and professional integrity
Ability to manage internal and external correspondence.
Excellent written and verbal communication skills.
Strong analytical and strategic thinking skills with a logical and methodical approach to problem solving
Flexible with the ability to multitask in a highly demanding environment
SHRM-CP or PHR certification is a strong plus
Bilingual in Spanish preferred
Benefits and Compensation
Available to all employees
Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee
Free coffee with every paycheck and 30% employee discount on all merchandise, whole bean, beverages, and food items
Continuing coffee education classes
Mentorship and positive work environment
Paid sick time
After 60 days of employment
Healthcare Benefits (for full-time employees working over 30 hours per week) including medical, dental, vision and 401k
Holiday Pay after 90 days of employment.
Eight observed holidays per year
Compensation will be commensurate with experience and location.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.
By applying for this position, you acknowledge that Verve, LLC collects personal information (e.g., contact info, resume data) for recruitment purposes. For more details on how we protect your data and how long we retain it, please see our privacy policy
Verve, LLC will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.
Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team. Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area. Verve is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. Verve does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
