HR & Office Manager

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. 

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.

Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com

Who Are We Looking For?
Vestwell is looking for a dedicated and self-motivated Senior People & Workplace Experience Partner to join our People Team. We are building a team of world-class talent and are looking for a strong partner who can collaborate with multiple internal teams and stakeholders. You will provide comprehensive support in the day-to-day operations of the people team, ensuring the efficient delivery of new employee orientation and onboarding, the accuracy and maintenance of employee records, and work closely with other departments to provide customer-focused, effective People service to the organization for the achievement of the organization’s goals and objectives. You will also ensure that all office administrative activities are efficiently handled, including supply and equipment management, file management, administrative support, and related activities.

As Senior People & Workplace Experience Partner, you will have a front row seat and a direct impact on the next phase of our growth. Our ideal candidate is passionate about innovation, embodies our Vestwell Core Values, and takes initiative to ensure the well-being and growth of our employees.

What Will You Be Doing?

People Business Partnerships

• Manage core People Operations functions, including onboarding, offboarding, and time off administration
• Support employee relations discussions in partnership with the People Partner Team, guiding internal conversations, mitigating risk, and resolving conflicts
• Support the deployment of various People Team policies, procedures, and initiatives, including but not limited to performance management, internal mobility, recruitment and hiring needs, compliance and learning and development.
• Maintain compliance with local, state, and federal employment laws and regulations
• Ensure accuracy and integrity of employee data and internal documentation across People systems (e.g., Rippling, Sparrow, Envoy)

Workplace & Office Operations

• Oversee day-to-day office operations, ensuring a seamless and productive workplace experience for employees across hybrid and in-office environments
• Partner with Workplace Experience to manage office vendors, supplies, seating, and space planning to support team growth and collaboration
• Coordinate and execute in-office events, team gatherings, and employee engagement initiatives that promote Vestwell’s culture
• Act as the primary point of contact for office-related needs, including facilities issues, employee requests, and general workplace support
• Support budget tracking and expense management related to office operations, vendors, and employee experience initiatives
• Collaborate with leadership to continuously improve the in-office experience and align workplace operations with employee needs and company growth

Requirements

The Necessities

• 4-6 years of Human Resources / People Operations experience, preferably at a high-growth tech company/start-up
• Experience building, maintaining, and presenting HR data analytics
• Ability to manage both operational/administrative and strategic people team initiatives
• High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people
• Excellent verbal and written communication skills that demonstrate a high level of professionalism
• Highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat
• Passionate about people and how they function together to create a valuable organization

The Extras

• Experience working in a high-paced startup environment or SaaS environment
• Prior experience using Rippling
• Experience supporting a hybrid team 

This role will be based in our Phoenix office and will be part of Vestwell's hybrid in-office operation.

The expected base salary range for this position is $95K - $110K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

OUR BENEFITS

We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!

OUR PROCESS

It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.

For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team.

Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.