Chief of Staff

Chief of Staff to the COO

About Veterinary Practice Partners (VPP):

An Audax Partners backed portfolio company, Veterinary Practice Partners (VPP) is redefining veterinary care by partnering with veterinarians to co-own and operate practices across the U.S. With over 180 partner hospitals and 3,000+ employees, VPP provides world-class operational, financial, and strategic support—allowing veterinarians to focus on delivering exceptional care. VPP is a dynamic, rapidly growing platform at the forefront of animal healthcare. Join us in our mission to transform care delivery!

The Opportunity:

W are seeking a high-impact Chief of Staff to serve as a strategic right hand to our COO. This is a unique opportunity to play a mission-critical role at the heart of a high-growth healthcare services business operating across numerous states. As Chief of Staff, you’ll help drive alignment, accountability, and execution across a broad range of initiatives that are central to scaling our operations. This role is ideal for a strong operator with analytical horsepower, executive presence, and a bias for action.

What You’ll Do:

Strategic Partner to the COO

• Serve as a trusted advisor and operational thought partner to the COO.
• Orchestrate the Value Creation Plan (VCP): own timelines, coordinate reviews, and drive accountability.
• Lead the evaluation process for new hospital partners entering our joint venture model.

Operational & Financial Analysis

• Conduct data-driven analyses to uncover performance trends and operational opportunities.
• Standardize and support ROI assessments for capital investments across our hospitals.
• Track and report on key initiatives (e.g., “25 for 25”) to maintain momentum and executive focus.
• Monitor value-generating capital expenditures and ensure stakeholder engagement.

Team Building & Onboarding

• Build and execute a best-in-class onboarding experience for new Operations team members.
• Support recruiting efforts through candidate screening and scheduling to maximize leadership efficiency.

Cross-Functional Project Leadership

• Collaborate with the Strategic Initiatives team on high-priority pilots and special projects.
• Manage and track pilot programs, synthesize insights, and drive continuous improvement.
• Analyze hospital performance metrics—including patient experience data—and distill actionable insights.

Operations Communications & Enablement

• Shape internal communications and design content for key Operations meetings and forums.
• Ensure the Operations organization is aligned around strategy, priorities, and performance.

Other Strategic Initiatives

• Contribute to broader organizational programs such as VPP’s Value & Performance Program (VPP).
• Jump into critical projects as needed to support company-wide priorities.

What You Bring:

• Bachelor’s degree required; MBA or advanced degree preferred.
• 5+ years of experience in operations, consulting, corporate strategy, or healthcare management.
• Strong financial and analytical skills, with experience in executive reporting and modeling.
• Excellent communicator with the ability to influence and lead across functions
• Highly organized, resourceful, and comfortable operating in a fast-paced, high-growth environment.

Annual salary range: $150,000–$175,000, based on experience and qualifications.