Veterinary Receptionist

Receptionist

Parker Center Animal Clinic is hiring full-time Front-Desk Receptionists to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.

Salary: $19-$22 per hour,  determined by the candidate's skills, experience, and qualifications. $500 Sign on Bonus!

Schedule: Must be available Monday through Friday (between 6:30AM - 6:30PM) with occasional rotating Saturday (7:30AM-2:30PM). Candidates must be able to work 4 days per week, 10-hour shifts.

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role 
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Parker Center Animal Clinic:
Parker Center Animal Clinic believes in giving the best care to our best friends. At PCAC you have the opportunity to give compassionate, high-quality care to clients and patients who enjoy the relationships we build with them. We are an AAHA-accredited and a Cat-Friendly Practice, so you know you will get to practice great client and patient care with us!

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