Veterinary Receptionist

Receptionist

AniMed Animal Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.

Salary: $16 - $17 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a full-time position. Hospital hours are Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 12:00 PM. The schedule includes one weekday off each week and rotating Saturday mornings.

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About AniMed Animal Hospital

AniMed Animal Hospital has been a trusted part of the Blue Springs, MO community since 1997. What started as a historic barn conversion has grown into one of Missouri's most respected veterinary clinics. Our team is committed to providing compassionate, high-quality care while making every visit a positive experience for pets and their owners. We're also proud to be affiliated with our sister clinic, Crysler Animal Hospital, just 10 miles away in Independence, MO — together offering a full range of services for dogs, cats, and small mammals.

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