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Regional Manager - Baltimore, Maryland Region

United States

Who is VetEvolve?

VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!

 

Position Overview

We’re seeking a Regional Manager to join our team in a full-time, salaried leadership role overseeing multiple veterinary practices within an assigned region. Reporting directly to our Senior Director of Operations, this leader will guide and support a team of Practice Managers while serving as the primary liaison between VetEvolve’s corporate team and local hospital teams. The Regional Manager ensures alignment with company strategic objectives, driving operational excellence, strong financial performance, and outstanding patient and client care. While the position is remote, it requires 50–60% travel to visit hospitals, strengthen relationships with teams, and maintain consistent execution of company standards. 

 

Key Responsibilities

Operational Leadership:

• Serve as a trusted advisor to Practice Managers and Medical Directors, providing guidance on day-to-day operations, resource optimization, and problem-solving.

• Implement and monitor operational policies and procedures to ensure consistency across locations while respecting each hospital’s unique identity.

• Conduct regular site visits to build relationships, assess hospital operations, and identify areas for improvement.

 

Financial Oversight:

• Review financial performance for each hospital, analyzing key performance indicators (KPIs) to identify trends, opportunities, and challenges.

• Develop and execute action plans to achieve revenue, profitability, and efficiency targets.

• Collaborate with hospital leaders to plan and implement expense control programs, optimizing resources without compromising quality of care.

• Work with hospital teams to identify and execute revenue-driving activities, such as service line enhancements, client retention initiatives, and local marketing strategies.

 

Team Development:

• Coach and mentor Practice Managers and other hospital leaders, fostering a culture of accountability, engagement, and professional growth.

• Collaborate with the HR team to identify staffing needs, support recruitment efforts, and address employee relations matters.

• Facilitate training and development programs to ensure hospital teams are equipped to deliver exceptional patient care and client experiences.

 

Strategic Alignment:

• Work closely with the VetEvolve corporate team to align regional and hospital-level goals with company-wide objectives.

• Drive the implementation of corporate initiatives, including technology rollouts, marketing campaigns, and operational enhancements.

• Represent VetEvolve’s mission, values, and culture in all interactions with hospital teams, clients, and other stakeholders.

 

Compliance and Quality Assurance:

• Ensure all hospitals adhere to industry regulations, company policies, and best practices in veterinary medicine.

• Promote a safe, clean, and compliant environment for staff, patients, and clients.

 

Qualifications:

  • 8+ years in multi-site management, ideally in the veterinary, healthcare, or service industries. Previous experience working with consolidators or private equity-backed companies is a plus.
  • Bachelor’s degree in business administration, healthcare management, or a related field or equivalent experience
  • Strong leadership, coaching, and communication skills.
  • Proven ability to analyze and improve financial and operational performance.
  • Experience with expense control and revenue-driving initiatives.
  • Comfort with travel and a remote work environment.
  • Exceptional problem-solving and conflict-resolution abilities.
  • Ability to build rapport and maintain positive relationships with diverse teams.

Apply here or reach out to boyer@vetevolve.com to start the conversation! 

Ready to Learn More?

We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

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