Compliance & Licensing Manager
Who is VetEvolve?
VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!
Compliance & Licensing Manager
Location: Remote (U.S.) | Travel: ~10-15% for onsite audits and compliance visits.
Department: Operations
Reports To: CEO
Employment Type: Full-time, Exempt
About Us
At VetEvolve, we are creating positive change in the veterinary profession to enhance the lives of pets and people. We’re a PE-backed veterinary platform with 50+ hospitals and growing quickly. Our culture is grounded in our core values: Serve, Evolve, and Trust. As we scale, we’re building the People function from the ground up, and we’re looking for mission-aligned team members ready to do meaningful work in a dynamic environment.
About the Role
The Compliance Manager will be responsible for designing, implementing, and overseeing our compliance program as a corporate and practice support function. This role ensures that our organization meets regulatory requirements, maintains ethical business practices, and fosters a culture of accountability.
Compliance within our business includes ensuring we are maintaining all applicable licensing, permitting and registrations for all practices and their staff, as well as compliance to regulatory or internal protocols. This person will potentially oversee a 3rd party delegate responsible for some of the facilities related licensing, while leveraging the 7 elements of an effective compliance program to build and sustain a best-in-class framework.
What You’ll Do
1. Standards, Policies, and Procedures
- Develop, update, and maintain compliance policies tailored to veterinary medicine, including controlled substances, medical recordkeeping, OSHA, DEA, client billing, and data privacy.
- Ensure policies are accessible, practical, and regularly communicated to staff.
2. Compliance Leadership & Oversight
- Act as the primary point of contact for compliance across all practices.
- Report on compliance risks, issues, and program effectiveness to senior leadership via a quarterly compliance committee. Also responsible for creating content to report out to the company’s Board.
- Partner with operations, HR, finance, and clinical leadership to embed compliance into daily practice.
3. Training and Education
- Create and deliver engaging compliance training programs for veterinarians, technicians, and support staff with support from the learning and development function of the business.
- Ensure new hires receive compliance onboarding.
- Provide ongoing education on updates to laws, regulations, and company policies.
4. Monitoring, Auditing, and Risk Assessment
- Conduct regular audits of high-risk areas (e.g., drug management, patient record documentation, billing practices).
- Develop risk assessment processes to identify, prioritize, and mitigate compliance vulnerabilities.
- Use data to proactively track trends and prevent issues.
5. Reporting and Communication Channels
- Establish and manage confidential reporting mechanisms for employees to raise compliance concerns without fear of retaliation.
- Promote a “speak-up” culture across all practices.
- Investigate complaints in a timely and fair manner.
6. Enforcement and Discipline
- Collaborate with HR and leadership to ensure consistent enforcement of compliance standards.
- Recommend corrective actions for violations.
- Reinforce accountability through clear consequences.
7. Response and Continuous Improvement
- Lead investigations of compliance issues and document findings.
- Develop and oversee corrective action plans.
- Continuously assess and improve the compliance program to reflect evolving regulations and organizational needs.
Qualifications
- Bachelor’s degree in Business, Healthcare Administration, Compliance, or related field required; advanced degree or compliance certification (e.g., CHC, CCEP) preferred.
- 3+ years of compliance experience, ideally in veterinary services, healthcare, or multi-site operations.
- Strong understanding of regulatory frameworks (DEA, OSHA, state veterinary boards, labor laws).
- Excellent communication, training, and interpersonal skills.
- Ability to manage sensitive information and act with integrity.
- Strong analytical and problem-solving skills.
What We Offer
- A mission-driven, values-led culture grounded in Serve, Evolve, and Trust
- A highly visible role working directly with the Chief People Officer and executive team
- The chance to build foundational programs that scale across 100+ future hospitals
- Competitive compensation and performance-based bonus
- Medical, dental, vision, and 401(k) benefits
- Flexible, remote-first work with purposeful travel
Ready to Learn More?
We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.
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