Director of People Operations

About the Opportunity

The Director of People Operations will report directly to the Head of People and play a pivotal role in ensuring operational excellence and an exceptional employee experience across the entire employee lifecycle. This position is critical for driving scalable processes, fostering a positive culture, and championing organizational values in a high-growth environment.

You Will:

People Analytics and Operations

• Manage and enhance HR systems and tools, ensuring data accuracy and compliance.
• Build dashboards to track key people metrics (e.g., turnover, engagement, DEI) and provide actionable insights to leadership.

Policy and Compliance

• Maintain and update company policies and procedures to ensure compliance with local and global labor laws.
• Act as a point of contact for employee relations, mediating conflicts and supporting resolution processes.

Performance and Development

• Support performance management processes, including goal-setting, reviews, and continuous feedback cycles.
• Partner with leadership to design programs that enhance skills, leadership development, and career progression.

Collaboration and Project Management

• Partner with Talent Acquisition on hiring strategies and a seamless candidate-to-employee experience.
• Lead and contribute to cross-functional initiatives to scale processes and enhance operational efficiency.
• Act as a trusted advisor to managers, providing guidance on people strategies and best practices.

You Have:

Experience:

• 5-10 years in People Operations, HR, or related roles, preferably in a fast-paced startup or tech environment.

Knowledge:

• Strong understanding of HR practices, HR systems, employment laws, and scaling people processes.

Skills:

• Excellent project management and organizational skills.
• Strong data analytics and reporting capabilities.
• Exceptional communication and interpersonal skills.

Our Culture 

We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following:

• Ownership Mindset
• Act with Integrity
• Guardians of our Customers
• Opinionated Humility
• Build Trust, Earn Trust

At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.

Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com